Lead Strategic Planning Manager - Capacity & Workforce

att; Dallas (TX); On-site; USD 119,000 - 178,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Life Insurance

Employee discounts

Job summary

AT&T in Dallas, Texas seeks a Lead Strategic Sales Planning Manager to lead capacity strategy, workforce planning, and coverage design. You will build capacity models, define seller roles, and collaborate with Finance, HR, Transformation and Sales Operations to drive efficiency and growth.

The role requires 8+ years in workforce planning or sales operations, a BS/BA, and an MBA preferred, with a focus on analytics-driven executive recommendations.

Qualifications

• Bachelor’s degree in a business or analytics field; MBA preferred.
• 8+ years in workforce planning, sales strategy, or business planning.
• Experience developing capacity models and executive recommendations.

Responsibilities

• Develop short- and long-term workforce plans and coverage strategies.
• Build forecasting models and conduct scenario analyses for resource allocation.
• Define seller roles, engagement models, and workload standards.
• Analyze performance and provide executive recommendations to improve staffing and productivity.
• Partner with Sales, Finance, HR, and Operations to govern capacity planning.

Skills

Capacity planning

Forecasting

Scenario modeling

Role design

Workforce analytics

Executive communication

Education

Bachelor's degree

MBA or advanced degree

Job description

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

Overall Purpose: Manage sales capacity strategy and workforce planning, including seller capacity models, coverage planning, role architecture, and workforce investment recommendations; align sales resources with market opportunities and business growth objectives to improve customer coverage, seller productivity, and organizational efficiency.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Strategic Capacity and Workforce Planning: Develop short- and long-term workforce plans, capacity requirements, coverage ratios, and staffing strategies aligned with revenue growth, productivity, customer coverage, and cost-efficiency objectives.
• Workforce Forecasting and Scenario Modeling: Build forecasting models incorporating revenue targets, productivity assumptions, attrition, hiring plans, and market opportunities; conduct scenario and sensitivity analyses to guide resource allocation and investment decisions.
• Role Architecture and Coverage Design: Define seller personas, role responsibilities, engagement models, productivity assumptions, and workload standards; design coverage and territory structures that align resources with customer potential and market opportunity.
• Performance Analysis and Executive Insights: Analyze attainment, productivity, utilization, customer coverage, and workforce investment returns; translate findings into executive recommendations that improve staffing, seller effectiveness, and sales performance.
• Cross-Functional Leadership and Governance: Partner with Sales Leadership, Finance, HR, Transformation, and Sales Operations to align workforce assumptions, establish capacity-planning governance, support organizational change, and influence strategic workforce decisions.

Job Contribution: An experienced professional recognized as an expert in sales capacity strategy and workforce planning, creatively resolving complex business and resource-allocation issues through advanced analytics and strategic judgment. Leads significant planning initiatives with substantial autonomy, develops long-term workforce and coverage strategies, and influences executive decisions regarding staffing, investment, role design, and organizational effectiveness. Collaborates extensively with senior leadership and provides guidance to less experienced professionals.

Supervisor: No

Education/Experience: Bachelor’s degree (BS/BA) in Business, Finance, Economics, Statistics, Operations Research, Analytics, or a related field desired; MBA or advanced degree preferred. 8+ years of related experience in workforce planning, sales strategy, sales operations, finance, management consulting, or business planning. Experience developing capacity models, coverage plans, resource-allocation frameworks, and analytics-driven executive recommendations preferred.

Our Lead Strategic Sales Planning Manager jobs earn between $118,800.00 - $178,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Regular

Location: Dallas, Texas

Salary Range: $118,800.00 - $178,200.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.