Lead Store Sales Associate

Grkroccenter; Kansas City, Northern (KS, KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

FSA

Life Insurance

Disability Insurance

Aflac Plans

Pet Insurance

EAP

PTO & Holidays

403b retirement plan

Career growth

Job summary

The Salvation Army is seeking a dedicated Store Lead Sales Associate to support our store management team and ensure efficient daily operations, superior customer service, and mission-driven work. This role emphasizes leadership in absence of managers, cash handling, POS usage, and maintaining store presentation.

You will contribute to product sales, inventory turnover, and adherence to policies while supporting community-focused efforts and growth opportunities within a large nonprofit network.

Qualifications

• Ability to communicate effectively in English
• Proficient cash handling and accurate change-giving
• Experience supporting store operations and customer service

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Skills

English communication

Cash handling

Customer service

Leadership

Education

High School graduate or equivalent

Tools

POS System

Payroll program

Job description

Store Lead Sales Associate - The Salvation Army

About Us

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Job Overview

We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Key Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment

Qualifications

Education & Experience

• High School Graduate or Equivalent

Skills & Abilities

• Ability to speak, write and understand English for effective communication
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities

Certifications

• Valid Driver's License and personal transportation for bank runs
• Must be able to pass a Motor Vehicle Record Search

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus
• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods

Travel

• May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Additional Information

The Salvation Army is committed to caring for those who care for others. We offer a comprehensive, affordable benefits package designed to support your health, your family, and your future.

Our benefits include:

Medical, Dental, Vision & Hearing Coveragethrough Anthem Blue Cross Blue Shield – multiple plan options with affordable premiums and low copays.

Prescription Coveragewith Express Scripts – mail-order options for convenience and lower costs.

Flexible Spending Accounts (FSA)for healthcare and dependent care expenses.

Employer-Paid Basic Life Insuranceand options to purchase additional voluntary life coverage for you and your dependents.

Short- and Long-Term Disability Insurancethrough Unum, including income-protection buy-up options.

Supplemental Aflac Plans(Accident, Critical Illness, and Hospital Indemnity) to help offset unexpected medical costs.

MetLife Pet Insuranceavailable with preventive care options for your furry family members.

Employee Assistance Program (EAP)offering 24/7 confidential counseling, legal, and financial resources.

Paid Time Off (PTO)andPaid Holidayseach year.

Retirement Savings Plan (403b)with employer match eligibility.

Opportunities forgrowth, training, and career developmentwithin one of the nation’s largest and most trusted nonprofits.

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