Lead Store Clerk (7405)

The Salvation Army; Charlottesville (VA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

Retirement Savings Plan Available

Supplemental Insurance Available

Voluntary Life Insurance and more!

Job summary

The Salvation Army Charlottesville Thrift Store is seeking a Store Clerk Lead to supervise clerks, assist customers, and manage cash handling in a busy retail environment.

You will train and monitor staff, ensure accurate deposits and receipts, and maintain orderly displays while upholding store policies. A HS diploma and retail experience are required, with a friendly, service-oriented approach expected.

Qualifications

• High school diploma or GED AND one year progressively responsible experience in a retail store OR an equivalent combination of training and experience.
• Experience serving customers and handling transactions with accuracy.
• Ability to supervise and train store staff in procedures and policies.

Responsibilities

• Plans, schedules and assigns work of Store Clerks; supervises and trains staff in procedures; assists with problems and notifies Store Manager of issues.
• Rings up sales, handles cash, prepares receipts, balances drawer, and processes deposits.
• Maintains sales records, tax forms, and vouchers; prepares routine sales reports and keeps area secure and stocked.
• Ensures store displays are neatly arranged and stock is returned to proper locations after customers handle items.
• Explains store policies to customers and ensures a pleasant shopping experience.

Skills

Customer service

Cash handling

Staff supervision

Education

High school diploma or GED

1 year progressive retail experience

Tools

Cash register operation

Job description

Job Details: Location: PMC-Charlottesville Family Store - CHARLOTTESVILLE, VA 22903; Position Type: Full Time Regular; Education Level: High School Diploma/GED; Salary Range: $15.55 - $18.14 Hourly; Travel Percentage: Minimal; Job Shift: Day; Job Category: Store; Schedule/Hours: M – F 9:00 a.m. – 5:30 p.m. (40 hours per week).

This position is responsible for: Serves as lead worker to employees working in the Thrift Store; assisting store customers in donating, selecting, and purchasing store items; trains employees in the proper procedures for operating and maintaining a cash register; monitors employees work in progress and upon completion to ensure accuracy and completeness; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

Key Responsibilities

• Plans, schedules and assigns work of Store Clerks; instructs and trains employees in the proper methods and procedures; monitors work in progress and upon completion to ensure compliance with established store policies and procedures; assists employees in resolving routine problems; notifies Thrift Store Manager of unique operational or personnel problems.
• Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed; maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Ensures the store displays are properly prepared and maintained; supervises and participates in the rotation and/or rearranges of stock as directed; ensures that all items are returned to the proper location after customers have handled.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.

Physical Requirements and Working Conditions

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to operate a cash register.
• Ability to perform routine mathematical computations and count change.
• Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle.
• Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.

Employee Benefits

• Paid Time Off
• Retirement Savings Plan Available
• Supplemental Insurance Available
• Voluntary Life Insurance and more!

What we are looking for in you

• High school diploma or G.E.D. AND
• One year progressively responsible experience working in a retail store OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Equal Opportunity Employer: Veterans | Disabled