Lead SRE

UNAVAILABLE; Seattle (WA); Hybrid; USD 158,000 - 233,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Parental leave

Retirement plans

Learning & development

Compassionate care leave

Job summary

DocuSign is seeking an experienced Lead Site Reliability Engineer to own infrastructure-as-code, automation, and operational maturity across our security platform portfolio. You will work with Core Platform and DevOps to ensure high availability and self-service tooling.

The role reports to the Director, Identity and Access Management and requires strong leadership, Azure/Cloud experience, and a focus on governance and security automation. Hybrid work arrangement with in-office requirements.

Qualifications

• 12+ years in SRE/cloud infra/security engineering or 8+ years with a Master’s degree
• 3+ years leading a production platform as senior/lead engineer
• Experience with Microsoft Sentinel and Azure Monitor/Log Analytics
• Experience with Terraform (modules, multi-environment design)
• Experience building automated release pipelines (Azure DevOps/GitHub Actions)
• Experience with Python development
• Experience defining SLOs/SLIs, error budgets, observability, incident response
• Experience with technical writing and aligning stakeholders across teams

Responsibilities

• Build and manage underlying infrastructure, monitoring, telemetry, and compute environments
• Lead IaC strategy for Microsoft Sentinel, including ingestion pipelines and cost optimization
• Develop reusable Terraform and ARM/Bicep modules deployed via CI/CD with policy gates
• Architect cross-functional workflows linking ITSM, messaging, and SIEM/SOAR
• Stand up automated security sandboxes for adversary simulation testing
• Establish monitoring and validation for AI-driven tool safety prior to production
• Contribute to internal developer portal with vulnerability metrics and guardrails
• Automate evidence gathering for regulatory benchmarks and audits
• Mentor engineers and guide technical roadmap across security, DevOps, and product teams

Skills

SRE leadership

Cloud infrastructure

Security engineering

Observability

Stakeholder alignment

Python development

Education

Bachelor's degree

Master's degree

Tools

Terraform

Azure DevOps

GitHub Actions

KQL

ARM/Bicep

Checkov

Docker

Kubernetes

Job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are building an internal engineering function dedicated to owning the reliability, code-ification, and continuous delivery of our enterprise security tooling - replacing legacy, one-off consulting work with modern software engineering practices. As our founding Lead Site Reliability Engineer, you will architect and drive the infrastructure-as-code, automation, and operational maturity across our entire security platform portfolio - including SIEM/SOAR, EDR/NDR/XDR, SAST/DAST, CNAPP/CSPM. Partnering closely with Core Platform and DevOps engineering teams, you will establish high availability, self-service developer tooling, and automated guardrails at scale.

This position is an individual contributor role reporting to the Director, Identity and Access Management.

Responsibility

• Build and manage the underlying infrastructure, monitoring, telemetry, and compute environments to relieve downstream security teams of infrastructure overhead
• Lead engineering and IaC strategy for Microsoft Sentinel, including ingestion pipelines, workspace governance, detection frameworks, and cost optimization
• Develop reusable, hardened Terraform and Bicep/ARM modules deployed via automated CI/CD pipelines with integrated policy-as-code gates
• Architect cross-functional orchestration workflows connecting ITSM, messaging channels, and SIEM/SOAR platforms to streamline evidence collection and incident remediation
• Stand up automated, on-demand security sandboxes to support offensive security exercises and adversary simulation testing
• Establish infrastructure and monitoring capabilities to support dynamic safety validation and testing of AI-driven tools prior to production rollout
• Contribute to an internal developer portal offering visibility into vulnerability metrics, automated fix workflows, and guardrails
• Streamline compliance reporting by automating evidence gathering against regulatory benchmarks and industry security frameworks
• Mentor engineers across distributed teams, guide technical roadmap decisions, and champion operational excellence across the organization

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 12+ years of experience in SRE, cloud infrastructure, platform engineering, or security engineering with a Bachelor’s degree or 8+ years of experience with a Master's degree
• 3+ years of experience leading a production platform as a senior or lead engineer
• Experience with Microsoft Sentinel and Azure Monitor/Log Analytics (workspace topology, connectors, KQL, automation rules, and playbooks)
• Experience with Terraform (custom modules, state architecture, multi-environment design)
• Experience building and managing automated release pipelines using Azure DevOps Pipelines, GitHub Actions, or similar platforms
• Experience with Python development
• Experience defining SLOs/SLIs, error budget management, observability strategies, incident response rotation design, and blameless postmortems
• Experience with technical writing and aligning stakeholders across Security, DevOps, and Product engineering

Preferred

• Experience extending security platform patterns to AWS or GCP environments
• Familiarity with OPA/Rego, Azure Policy, or static analysis tools like Checkov
• Prior experience automating compliance controls for SOC 2, ISO 27001, or FedRAMP benchmarks
• Microsoft SC-200, AZ-500, AZ-400, or HashiCorp Certified: Terraform Associate
• Familiarity with ARM or Bicep
• Experience with C#/.NET, Kubernetes, or container runtimes

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $158,300.00 - $232,575.00 annual base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, and to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster