Lead Specialist -Consumer Direct Sales

RiseMe; Summerfield (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K Plan

Health & Flexible Savings Account

Life and AD&D Insurance

Educational Assistance Plan

Job summary

Uniti, including its Kinetic business unit, seeks a Consumer Lead Specialist to coach field sales teams and drive new business in assigned territories. You will lead by example, engage customers, and help new hires build confidence on the road.

The role emphasizes field coaching, ride-alongs, closing deals, and adherence to sales processes while supporting the team to reach collective and individual targets.

Qualifications

• High school diploma or equivalent required.
• Proven success in direct sales or field sales environment.
• Strong communication and coaching skills.
• Willingness to travel within assigned territories.

Responsibilities

• Meet or exceed personal sales goals and productivity targets.
• Conduct field-based sales activities including prospecting and closing new business.
• Mentor new hire Direct Sales Specialists through ride-alongs and coaching.
• Reinforce sales processes, compliance, and customer experience standards.
• Serve as point of contact when the manager is unavailable.

Skills

Direct sales

Coaching

Communication

Driver's license

Flexible schedule

Education

High school diploma or equivalent

Tools

CRM tools

Job description

Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi‑Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com

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About the Role

The Consumer Lead Specialist is a field-based player-coach within the Consumer Direct Sales Organization. This role supports a defined group of new hire Direct Sales Specialists by providing coaching, field guidance, and day-to-day support while continuing to meet individual sales goals.

In this role, you will model strong sales behaviors, help new hires build confidence in the field, and serve as a point of contact when the assigned manager is unavailable.

What You Will Do:

• Meet or exceed individual sales goals, activity expectations, and productivity targets.
• Conduct field-based sales activities, including prospecting, customer engagement, product education, and closing new business.
• Mentor and coach assigned new hire Direct Sales Specialists through ride-alongs, shadowing, observation, and real-time feedback.
• Reinforce approved sales processes, compliance expectations, territory management practices, and customer experience standards.
• Serve as a point of contact when the assigned manager is unavailable and escalating trends, barriers, or support needs as appropriate.

Do You Have?

• High school diploma or equivalent.
• Proven success in direct sales, field sales, door-to-door sales, telecommunications sales, retail sales, or another performance-based sales environment.
• Ability to consistently meet or exceed sales goals while supporting others in the field.
• Strong communication, coaching, and interpersonal skills.
• Valid driver’s license, reliable transportation, and ability to travel within assigned territories.
• Ability to work a flexible schedule, including evenings or weekends as business needs require.

Even Better:

• Experience selling fiber internet, broadband, wireless, cable, home services, or other telecommunications products.
• Prior experience as a sales lead, field trainer, mentor, team captain, or peer coach.
• Knowledge of consumer sales processes, territory management, CRM/sales tools, and customer relationship-building techniques.

Work Environment:

This is a field-based role that requires regular travel within assigned territories, including ride-alongs with new hire employees and in-person customer engagement in residential communities. The Consumer Lead Specialist should be comfortable working outdoors, walking neighborhoods, and supporting agents in real-time selling environments.

Physical Tasks- Standing Continuously: 67-100% |Walking Frequently: 34-66% | Sitting: Occasionally: 0-33% | Driving: Car: Frequently: 34 – 66%Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%, >15-30 lbs: Occasionally: 0-33%, >30+lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Frequently: 34-66% | Fine Manipulating: Occasionally: 0-33%Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Frequently: 34-66% | Far Vision: Occasionally: 0-33% |Peripheral Vision: Occasionally: 0-33% | Color Discrimination: Occasionally: 0-33%Equipment Used in Job Performance/Working Environment: Computer, Printer, Telephone, Cellular PhoneType of Driver’s License Required: Driver’s License

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Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Notice to Non-U.S. Citizens:

If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.

Notice to Applicants:

Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.