Lead Spa Therapist - Full time

Four Seasons; Hawaii; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Commission Based Pay

Medical, Dental, Life Insurance

401(k), Roth

Paid time off

Training and Development

Employee Travel Program

Complimentary Dry Cleaning

Job summary

Four Seasons Maui invites a skilled Lead Spa Therapist to join our luxury spa team. You will deliver advanced massage services to discerning guests, lead a team, and uphold premier guest experiences on an island paradise.

Candidates must have a Hawaii license, at least 3 years in a luxury hotel spa, and proven ability in deep tissue, Lomi-Lomi, and sports massage while guiding therapists and promoting product upgrades.

Qualifications

• 3 years' experience in a luxury hotel spa.
• Must hold Hawaii massage licensure.
• Ability to perform deep tissue, sports, and Lomi-Lomi massage.
• Excellent listening and guest-service skills.

Responsibilities

• Adhere to spa protocols and provide high-level massage services.
• Educate guests on products and upgraded services.
• Oversee on-boarding and ongoing training for therapists.
• Collaborate with spa management for guest satisfaction.

Skills

Massage therapy

Deep tissue massage

Lomi-Lomi massage

English proficiency

Education

Hawaii Licensed Massage Therapist

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort - and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we'll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Lead Spa Therapist

Provides the highest level of massage services to our guests and supervisors therapist team. This role is part of the A&G Division, reporting to the Spa Management Team. Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

• Adhere to the protocol guidelines for all massage and body treatments.
• Educate and sell products and upgraded services to guests.
• Practical interview and training of all new therapists; Organize on-going training for the new protocols and product lines.

What You Will Bring

• 3 years' experience within a luxury hotel environment. Prior experience as a Lead therapist or Trainer preferred.
• Reading, writing and oral proficiency in the English language other language is a plus.
• Must have the ability to perform deep tissue/sport massage, Swedish massage and Lomi-Lomi massage.
• Must be able to participate to all training offered by the spa.
• Must have the ability to listen and understand guest needs, respect guest privacy, create an exceptional, customized and professional experience to our guests.
• Hawaii Licensed Massage Therapist, Holistic Health Practitioner.

What To Expect

• Full time schedule based on operational needs, including evenings, weekends, and public holidays
• A physically active role

What We Offer You

• Commission Based Pay
• Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

Four Seasons is an Equal Opportunity, AffirMinorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal