Lead Spa Associate

Hand & Stone - Columbus/Reynoldsburg; Reynoldsburg (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the spa services sector is seeking a Lead Spa Associate in Reynoldsburg. This role is perfect for a passionate individual who thrives in a dynamic environment and excels in customer service. As a critical link in ensuring exceptional client experiences, you will oversee front desk operations and guide a dedicated team. With opportunities for hourly pay, commissions, and bonuses, this position offers a rewarding career path in a supportive and energetic atmosphere. If you are ready to take on a supervisory role and make a difference, we want to hear from you!

Qualifications

• Excellent customer service skills are essential for this role.
• Problem-solving abilities are crucial for addressing client needs.

Responsibilities

• Guide a team in day-to-day front desk operations.
• Ensure outstanding customer experiences in the spa.

Skills

Customer Service Skills

Problem Solving

Computer Savvy

Job description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Reynoldsburg, is seeking a Lead Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We are looking for someone who can help guide a group of hardworking individuals and assist in the day-to-day tasks of our front desk. This is a supervisor position and requires open availability during our hours of operation:

1. Sunday 10AM-6PM
2. Monday-Friday 9AM-9PM
3. Saturday 9AM-8PM

This position is 40 hours a week and is hourly + commission + bonus pay!

If you are computer savvy, great with people, and an excellent problem solver...we encourage you to apply.