Lead Sous Chef & Kitchen Operations Manager

Harriet's Hamburgers; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off

Career growth opportunities

Charitable and community engagement opportunities

Job summary

Harriet’s Hamburgers in Charlotte, NC is seeking a Sous Chef / Assistant Kitchen Manager to join our leadership team. This hands-on role requires a confident leader who will ensure smooth daily operations while maintaining high standards of food quality and team culture. Responsibilities include managing inventory, training kitchen staff, and ensuring compliance with food safety standards. We offer competitive pay with benefits, health insurance, and opportunities for career growth. Join us and help shape the future of Harriet’s Hamburgers.

Qualifications

• 2–3 years of kitchen or restaurant management experience in a fast-paced environment.
• Minimum 3 years on the line; 2 years in kitchen management.
• Ability to train and motivate team members in a culture-focused environment.

Responsibilities

• Lead back-of-house operations and uphold hospitality standards.
• Manage ordering, inventory, scheduling, and food safety compliance.
• Ensure quality control and proper kitchen execution.

Skills

Leadership

Communication

Organization

Advanced knife skills

Education

Culinary degree or equivalent hands-on kitchen experience

Tools

Excel

ServSafe certification

Job description

Sous Chef / Assistant Kitchen Manager

About Us

At Harriet’s Hamburgers, we’re known for serving Charlotte’s most craveable hamburgers—quick, hot, and always with kindness. Our passion lies in quality ingredients and uncompromising hospitality. We’re expanding our leadership team and looking for driven individuals to help lead our Ballantyne location.

The Role

As aSous Chef / Assistant Kitchen Manager, you’ll be a key member of our leadership team—ensuring daily operations run smoothly while upholding our high standards of food quality, safety, and team culture. This is a hands-on role for a confident leader passionate about food and team development.

Responsibilities

• Lead back-of-house operations and uphold hospitality standards
• Execute daily checklist tasks and maintain facility standards
• Manage ordering, inventory, scheduling, and food safety compliance
• Coach, train, and inspire kitchen team members
• Ensure quality control and proper kitchen execution
• Assist in community engagement and team development initiatives

Qualifications

• 2–3 years of kitchen or restaurant management experience in a fast-paced environment
• Culinary degree or equivalent hands-on kitchen experience
• Minimum 3 years on the line; 2 years in kitchen management
• Proficient in ordering, scheduling, and inventory systems (Excel, ServSafe certified)
• Strong leadership, communication, and organizational skills
• Advanced knife skills and thorough knowledge of food safety standards
• Ability to train and motivate team members in a culture-focused environment

Benefits

• 40–45 hour work week with two consecutive days off
• Competitive hourly pay + benefits
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Career growth opportunities as we expand
• Charitable and community engagement opportunities

Ready to serve burgers and kindness with a side of leadership?

Apply today and help us shape the future of Harriet’s Hamburgers.