Lead Solutions Engineer - FreeWheel

Comcast; New York (NY); On-site; USD 126,000 - 189,000; Full time

Job summary

Comcast in New York is seeking a Senior Technical Solutions Architect to design and deliver complex product integrations for enterprise clients, guiding discovery sessions and shaping roadmaps.

You will mentor junior engineers and provide advanced troubleshooting while collaborating with cross-functional teams to ensure delivery aligns with business goals and technical constraints.

Qualifications

• Minimum 5+ years of hands on experience working with FreeWheel Streaming Hub
• Minimum 5+ years experience with end-to-end programmatic ad serving workflows, with an emphasis on sell side platforms and the latest protocols employed therein.
• Minimum 5+ years experience in technical roles with heavy client facing presence.

Responsibilities

• Architect complex technical product solutions from customer requirements
• Lead technical discovery sessions with enterprise clients
• Mentor junior sales engineers and provide advanced troubleshooting
• Develop strategic product integration roadmaps with cross-functional teams
• Conduct PoC demos and presentations to validate solutions
• Analyze customer environments to recommend configurations
• Synthesize requirements into clear solution proposals
• Implement advanced solutions and provide platform delivery expertise
• Exercise independent judgment in significant matters
• Be flexible with schedule, including nights/weekends
• Perform other duties as assigned

Skills

Customer Experience

Product Solutions

Troubleshooting

Communication

Advertising Technologies

Education

Bachelor's Degree

Tools

FreeWheel Streaming Hub

Job description

Job Summary

This job architects complex technical product solutions and leads technical discovery sessions with enterprise clients. It requires advanced expertise in developing strategic product integration roadmaps and solution designs. The job encompasses mentoring junior engineers while delivering comprehensive technical sales support for streaming platforms. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

• Architecting complex technical product solutions based on detailed analysis of customer requirements
• Leading technical discovery sessions with enterprise clients to identify business needs and translate them into comprehensive solution designs
• Mentoring junior technical sales engineers while providing advanced troubleshooting support for critical customer implementations
• Developing strategic product integration roadmaps through collaboration with cross-functional teams and key enterprise customers
• Orchestrating proof-of-concept demonstrations and technical presentations to validate proposed technical solutions for prospects
• Analyzing customer technical environments to recommend optimal configurations for product delivery and platforms
• Synthesizing complex technical requirements into clear solution proposals aligned with customer business objectives and technical constraints
• Implementing advanced technical solutions while providing expertise on platforms and product delivery architectures
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Qualifications

• Minimum 5+ years of hands on experience working with FreeWheel Streaming Hub
• Minimum 5+ years experience with end-to-end programmatic ad serving workflows, with an emphasis on sell side platforms and the latest protocols employed therein.
• Minimum 5+ years experience in technical roles with heavy client facing presence.

Employees at all levels are expected to

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

Customer Experience (CX); Product Solutions; Troubleshooting; Communication; Advertising Technologies

Salary

New York Pay Range: $126,050.05 - $189,075.08

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years