Lead Solutions Engineer - FreeWheel

Comcast (CC) of Willow Grove; New York (NY); Hybrid; USD 126,000 - 189,000; Full time

Job summary

FreeWheel is seeking a senior technical product architect to design complex integration solutions for enterprise clients in New York. You will architect product solutions from customer requirements and lead discovery sessions to translate needs into scalable designs, while mentoring junior engineers on delivery.

Collaborating with cross‑functional teams, you will build strategic roadmaps, orchestrate proofs‑of‑concept demos, and validate technical approaches for streaming platforms.

Qualifications

• Minimum 5+ years of hands on experience working with FreeWheel Streaming Hub.
• Minimum 5+ years experience with end-to-end programmatic ad serving workflows, with an emphasis on sell side platforms and the latest protocols employed therein.
• Minimum 5+ years experience in technical roles with heavy client facing presence.

Responsibilities

• Architecting complex technical product solutions based on detailed analysis of customer requirements.
• Leading technical discovery sessions with enterprise clients to identify business needs and translate them into comprehensive solution designs.
• Mentoring junior technical sales engineers while providing advanced troubleshooting support for critical customer implementations.
• Developing strategic product integration roadmaps through collaboration with cross‑functional teams and key enterprise customers.
• Orchestrating proof‑of‑concept demonstrations and technical presentations to validate proposed technical solutions for prospects.
• Analyzing customer technical environments to recommend optimal configurations for product delivery and platforms.
• Synthesizing complex technical requirements into clear solution proposals aligned with customer business objectives and technical constraints.

Skills

Advertising Technologies

Communication

Customer Experience (CX)

Product Solutions

Troubleshooting

Education

Bachelor's Degree

Job description

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

This job architects complex technical product solutions and leads technical discovery sessions with enterprise clients. It requires advanced expertise in developing strategic product integration roadmaps and solution designs. The job encompasses mentoring junior engineers while delivering comprehensive technical sales support for streaming platforms. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

• Architecting complex technical product solutions based on detailed analysis of customer requirements
• Leading technical discovery sessions with enterprise clients to identify business needs and translate them into comprehensive solution designs
• Mentoring junior technical sales engineers while providing advanced troubleshooting support for critical customer implementations
• Developing strategic product integration roadmaps through collaboration with cross‑functional teams and key enterprise customers
• Orchestrating proof‑of‑concept demonstrations and technical presentations to validate proposed technical solutions for prospects
• Analyzing customer technical environments to recommend optimal configurations for product delivery and platforms
• Synthesizing complex technical requirements into clear solution proposals aligned with customer business objectives and technical constraints

Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned.

Qualifications

• Minimum 5+ years of hands on experience working with FreeWheel Streaming Hub
• Minimum 5+ years experience with end‑to‑end programmatic ad serving workflows, with an emphasis on sell side platforms and the latest protocols employed therein.
• Minimum 5+ years experience in technical roles with heavy client facing presence.

Employee Expectations

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills Advertising Technologies, Communication, Customer Experience (CX), Product Solutions, Troubleshooting.

Compensation

New York Pay Range: $126,050.05 - $189,075.08

Comcast intends to offer the selected candidate base pay within this range, dependent on job‑related, non‑discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus.

Additionally, Comcast provides best‑in‑class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Education

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience 7-10 Years

Equal Opportunity

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About Us

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.