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TechChain Talent in New York seeks an accomplished Solutions Architect to lead pre-sales for complex SaaS deals in the fintech/crypto space. You will own opportunities from signature through live deployment, renewals, and growth, coordinating with Sales to expand enterprise footprints.
You will mentor 1–2 architects, shape scalable pre-sales processes, and partner with Sales, Marketing, Product, and Engineering to translate customer needs into effective solutions and long-term success.
We are building infrastructure that is transforming how money moves in the digital economy. We are evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed a Series B round, we are backed by leading investors and looking for people to help shape the future rails of the crypto industry.
We are moving up-market. Our growth now comes from financial institutions and fintechs launching digital asset products — bigger customers with longer implementation cycles, more stakeholders, and higher contract values.
You will own a small number of these customers. Sales closes the initial deal and hands the customer over at signature. From there they are yours: get them live, get them using the product, renew them, and grow them. Growth is the part of this role that matters most — one signed contract is a way into the rest of the organisation. You will map it, find the other teams, entities, and regions that need us, and work with Sales to open them.
You are also the technical point of contact for your customers. Enterprise conversations get technical early, and you should be able to sit with a customer's integration team and be useful without a Solutions Engineer in the room. Comfort with APIs and the curiosity to work things out yourself matter more here than an engineering background.