Lead, Software Engineering QA

1000 Kyndryl, Inc.; Raleigh (NC); On-site; USD 89,000 - 168,000; Full time

Benefits offered by this job

Discretionary bonus

Comprehensive benefits

Job summary

Kyndryl is seeking a Lead, Software Engineering Quality Assurance to ensure cloud-based managed services meet quality, reliability and performance standards. You will define test strategies, create test plans and work with squads to test features end-to-end.

The role emphasizes automation, defect tracking, and mentoring other QA engineers, with opportunities to grow and influence testing practices across the organization.

Qualifications

• 5+ years of experience testing complex software products for large enterprise customers in an agile environment.
• Deep understanding of QA processes, standards, tools and technologies.
• Experience with testing and delivering complex features/products for web-based enterprise apps and automating UI, CLI, and API testing.
• Practical knowledge of open-source automation tools and frameworks.
• Understanding of the full software development life cycle.
• Analytical and problem-solving skills; collaborative communication and teamwork.

Responsibilities

• Lead the development, execution and maintenance of automated test suites for acceptance, functional and regression testing.
• Develop, communicate and improve test strategies, specifications and plans based on design docs and requirements.
• Document and communicate defects to developers to facilitate fixes and ensure quality.

Skills

Testing complex software

QA processes

Automation testing

Analytical skills

Collaborative communication

Tools

Selenium

Protractor

Azure DevOps

Git

Automation frameworks

Job description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl is on the lookout for a Quality Assurance Software Engineer who is passionate about delivering top‑notch cloud‑based managed services to our clients. As a Lead, Software Engineering Quality Assurance at Kyndryl, you will be at the forefront of ensuring that our software products meet the highest standards of quality, reliability, and performance. Your role will involve using your expertise to define test strategies, test specifications, test cases, and test plans based on design documentation, functional specifications, and high‑level design documents. You will work closely with other engineering squads/tribes to develop new features and products, and ensure that the implemented components are feature, integration, and system tested before being released to our customers. You will also be responsible for automating test cases to build test suits for regression, scalability, and performance testing. You will analyze, track, and verify defects during the software development lifecycle, and contribute to designing, developing, implementing, executing, and troubleshooting automated test tools, test frameworks, and test scripts for application and API testing. As a Lead, Software Engineering Quality Assurance at Kyndryl, you will be the go‑to person for developing, executing, and maintaining automation tests for acceptance, functional, and regression test cases for the identified areas/modules/technology. You will also be responsible for accurately documenting and communicating issues to developers to facilitate elimination of problems and to create efficient fixes. At Kyndryl, we believe in promoting testing best practices and principles across the organization, and as a QA Software Engineer, you will play a pivotal role in determining these practices and principles. You will also be responsible for leading quality engineering discussions and mentoring other QA Engineers in debugging, planning, and domain expertise. If you are a fast learner who thrives on challenges, likes to learn new solutions, and can step into the shoes of the end user to see the product from a consumer’s point of view – then we want you on our team.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands‑on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID‑19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID‑19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills, Experience and Circumstances

This position is for a government client and we can only hire US citizens or full green card holders.

• Minimum of 5+ years of experience testing complex software products for large enterprise customers in a fast‑paced agile environment


• Deep understanding of the QA processes, standards, tools and technologies


• Experience with testing and successfully delivering complex features/products for web‑based enterprise applications and automating UI, CLI, and API testing


• Practical knowledge in at least one or two open‑source automation tools and frameworks


• Good understanding of the entire software development life cycle


• Proficient analytical and problem‑solving skills


• Collaborative communication and team working skills

Preferred Skills and Experience

• Familiarity with test frameworks like Selenium, Protractor etc.


• Use of scripting languages like Python, Perl, PowerShell, and Java script to create scripts rapidly that can integrate into the testing stage within a pipeline


• Use of Test‑Driven Development (TDD), SDLC, and Agile software development practices


• Scale Agile Framework (SAFe) experience


• Azure DevOps experience


• Git experience


• Automation experience


• Code Release experience

Compensation

The compensation range for the position in the U.S. is $88,680 o $168,480 based on a full‑time schedule. Your actual compensation may vary depending on your geography, job‑related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $106,440 to $202,200

California (All Other): $97,560 to $185,280

Colorado: $88,680 to $168,480

Massachusetts: $88,680 to $185,280

New York City: $106,440 to $202,200

Washington: $97,560 to $185,280

Washington DC: $97,560 to $185,280

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.

Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single‑handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well‑being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company‑wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non‑profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.