Lead Software Engineer - Observability Platform Cloud Developer

JPMorganChase; Wilmington (DE); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorganChase in Wilmington, Delaware, seeks a Lead Software Engineer within the Enterprise Observability Platforms to deliver trusted, scalable technology under secure conditions. You will be a core technical contributor responsible for cross‑functional design, development, and production readiness.

You will lead architectural reviews, drive automation, mentor teams, and promote AI-assisted practices while maintaining security and reliability across systems.

Qualifications

• 5+ years of professional software engineering experience.
• Proficiency in multiple programming languages and modern development practices.
• Experience with cloud-native environments and scalable systems.
• Familiarity with CI/CD pipelines, automation, and security practices.

Responsibilities

• Develops secure, high-quality production code and reviews code written by others.
• Identifies opportunities to automate remediation and improve operational stability.
• Leads architectural evaluation sessions with vendors and internal teams.
• Promotes adoption of enterprise AI-assisted development and secure coding standards.

Skills

Java

Python

JavaScript

Kubernetes

Terraform

CI/CD

Cloud

Agile

Security

Job description

Job Description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Enterprise Observability Platforms, you are an integral part of an agile team that works to enhance, build, and deliver trusted market‑leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job Responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Develops secure high‑quality production code, and reviews and debugs code written by others.
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading‑edge technologies.
• Adds to team culture of diversity, opportunity, inclusion, and respect.
• Drives team adoption of enterprise‑authorized AI‑assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI‑assisted code review/refactoring, test strategy acceleration, incident/root‑cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise‑authorized AI‑assisted development and automation capabilities, to improve the value realized by automation.

Required Qualifications, Capabilities, And Skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Hands‑on practical experience delivering system design, application development, testing, and operational stability.
• Advanced in one or more programming language(s) (e.g., Java, JavaScript, React, Python).
• Advanced experience working with two or more from the following: web application development, database, Unix/Linux environments, distributed and parallel systems, information retrieval, networking, large scale software development, security software development, Kafka, Kubernetes, Microservices, Terraform.
• Proficiency in automation and continuous delivery methods.
• Proficient in all aspects of the Software Development Life Cycle.
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
• Practical cloud native experience, with cloud application deployment (AWS certification).
• Demonstrated experience leading effective use of approved AI‑assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
• Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices.

Preferred Qualifications, Capabilities, And Skills

• Experience with IBM Netcool/OMNIbus and related products.
• Experience with Cloud based AIOPs applications (e.g. IBM CloudPak for AIOPs, ServiceNow).
• Experience and Knowledge of Observability Products (e.g. Events and Alerts, SCOM, SMARTS, IBM Tivoli).
• Knowledge of automation and scripting languages (e.g. Python, Ansible).
• Experience with related tools (e.g. IBM Tivoli, IBM Netcool Suite, ServiceNow, Splunk, Oracle, DynaTrace).

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.