Lead Software Engineer, Azure Solutions

TTEC Digital; Austin, Northern (TX, KY); Hybrid; USD 140,000 - 200,000; Full time

Job summary

TTEC Digital in Austin, TX seeks a Principal Consultant for Azure solutions to lead medium-scale client engagements, guide solution architecture, and provide technical leadership across Azure, DevOps, and Agile practices.

You will mentor teammates, map requirements to designs, and partner with clients and sales to present compelling options, while delivering reliable, scalable solutions that align with business goals.

Qualifications

• 5+ years of experience with Agile delivery in client environments.
• 5+ years leading consulting projects for large clients (3+ project types).

Responsibilities

• Lead medium-scale requirements elicitation and design discussions with clients.
• Decompose requirements into tasks and estimate effort.
• Delegate tasks across multi-workstream projects.
• Lead and drive projects with on- and off-shore resources.
• Identify problems, own solutions, and delegate ownership.
• Raise risks proactively with PM and leadership.
• Collaborate on solutions and client communications.
• Demonstrate a proven track record of delivering medium-scale projects.
• Mentor consultants and help remove blockers.
• Support sales and delivery with proposals and presentations.

Skills

Agile delivery

Project leadership

Azure Compute

Data stores

Messaging & Events

API design & management

Integration & APIs

AI & Search

SDLC/DevOps/Platform Engineering

Performance & scalability

Identity & Access

Client stakeholder management

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

As a Principal Consultant for Azure solutions, you will be leading medium-scale client engagements and complex project delivery. This position will focus on assisting with solution architecture and design, technical leadership and mentoring, with expertise in Azure, DevOps, and Agile methodologies.

What You'll Be Doing

• Leading medium-scale technical requirements elicitation, design, and scoping discussions internally and/or with existing and potential clients
• Decomposing medium-scale requirements/user stories into tasks, and accurately estimating the effort for themselves or others to complete those tasks
• Delegating technical tasks to other team members for multi-workstream projects of medium scale and moderate complexity
• Leading and driving projects, including both on- and off-shore resources
• Identifying problems independently and demonstrating proactive ownership of their solution, veting and evaluating others’ proposed solutions, and delegating ownership to others where appropriate
• Proactively and professionally raises and articulates risks with the PM, project delivery team, and internal leadership
• Collaborating with the project team and internal leadership on potential solutions and mitigation approaches, and participating in the related client communication
• Demonstrating a proven, repeatable track record of successful medium-scale project delivery
• Monitoring other consultants’ completion of tasks, helping other consultants eliminate or work around impediments, and identifying additional work for others
• Assisting in winning and/or extending business by working cross-functionally with sales and delivery to develop client proposals and presentations around process and solution options, clearly explaining technical concepts for shared understanding to facilitate decision-making
• Advising clients in an atmosphere of partnership at the primary stakeholder level
• Proactively guiding and consulting technical and non-technical project-level client stakeholders on technical concepts or design implications
• Presenting to clients in a business-focused, impactful, and persuasive manner

What You'll Bring to the Role

• 5+ years of experience with Agile deliveryandis adaptable asrequiredto methodologies within the client environment
• 5+ years’ experience leading consulting projects for large clients with three or more of the following types of projects, and is considered a go-to source of knowledge for others:
  • Azure Compute (PaaS & Containers)
  • Data Stores: Fit-for-purpose selection
  • Messaging & Events
  • API Design & Management
  • Integration & APIs
  • AI & Search
  • SDLC/DevOps/Platform Engineering
  • Performance & Scalability/Reliability & Release
  • Identity & Access (Application-centric)