Lead, Software Development, DevOps

Hootsuite; United States; Remote; USD 81,000 - 112,000; Full time

Job summary

Hootsuite is seeking a seasoned Site Reliability Engineer/DevOps leader to oversee a team responsible for delivering and continually improving secure, scalable cloud infrastructure. The role blends hands‑on engineering with people leadership, coordinating with product teams to ensure reliable operations.

You will guide cloud architecture, implement IaC with Terraform/Ansible, and establish robust monitoring and runbooks.

Qualifications

• Five+ years in SRE, DevOps or software engineering.
• Significant contributions to software projects with business impact.
• Experience with infrastructure-as-code tools (Terraform/Ansible) for building and operating cloud infrastructure.
• Strong understanding of cloud infrastructure design and operations.
• Ability to lead, communicate clearly, adapt to change and foster an inclusive team.

Responsibilities

• Build and improve Linux cloud infrastructure using infrastructure as code and diagnose distributed systems.
• Provide development teams with usable infrastructure interfaces, tools and practices across the software lifecycle.
• Establish runbooks, monitoring and alerts to support reliability, security and operational integrity.
• Guide team delivery through mentoring, project coordination, cross-functional collaboration, and Agile practices.
• Improve team processes and share technical practices; participate in a flexible on-call rotation.

Skills

SRE/DevOps

Cloud infrastructure

IaC tools

Leadership

Education

Bachelors in CS/Engineering

Tools

Terraform

Ansible

Job description

Role overview

Lead a team of site reliability and DevOps practitioners responsible for the delivery and ongoing improvement of cloud infrastructure. The work combines hands-on engineering with people leadership, project coordination, and partnership with product development teams to keep systems reliable, secure, scalable, and performant.

Responsibilities

• Build and improve Linux cloud infrastructure using infrastructure as code, and help diagnose and repair distributed systems.
• Provide development teams with usable infrastructure interfaces, tools, and practices across the software lifecycle.
• Establish runbooks, monitoring, and alerts to support reliability, security, and operational integrity.
• Guide team delivery through mentoring, project coordination, cross-functional collaboration, and Agile practices.
• Improve team processes and share technical practices; take part in a flexible on-call rotation.

Requirements

• Degree in computer science or engineering, or equivalent relevant background, and at least five years in SRE, DevOps, or software engineering.
• Record of substantial contributions to software projects with significant business impact.
• Experience using infrastructure-as-code tools such as Terraform or Ansible to build and operate cloud infrastructure.
• Strong understanding of cloud infrastructure design and operations.
• Ability to lead, communicate clearly, handle change, and develop an inclusive team while solving complex technical problems.

Benefits and work setup

• Based in Canada, limited to provinces where the employer can legally hire; flexible on-call rotation.
• Listed salary range: CAD $115,000-$160,000.