Lead Slot Operations Supervisor — Guest Experience

Hard Rock Hotel Cancun; Bristol (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible work hours

Opportunity for training and development

Job summary

Hard Rock Hotel Cancun is looking for a Supervisor for Slot Operations. This role involves ensuring maximum service quality and overseeing Electronic Gaming Devices operations. The Supervisor will manage subordinates and ensure compliance with various regulations.

The ideal candidate will possess a high school diploma, a minimum of one year of supervisory experience, preferably in the gaming industry, and must be at least 21 years old.

This position requires flexibility to work weekends and holidays.

Qualifications

• Minimum 1-year supervisory experience, preferably in the Gaming industry.
• Must pass background check and drug screening.
• Must be at least 21 years old.

Responsibilities

• Ensure maximum guest service and satisfaction.
• Supervise Electronic Gaming Devices operations.
• Train and manage subordinates in the Slot Department.

Skills

Supervisory experience

Guest service

Problem-solving

Communication

Education

High school diploma or equivalent

Job description

Hard Rock Hotel Cancun is looking for a Supervisor for Slot Operations. This role involves ensuring maximum service quality and overseeing Electronic Gaming Devices operations. The Supervisor will manage subordinates and ensure compliance with various regulations.

The ideal candidate will possess a high school diploma, a minimum of one year of supervisory experience, preferably in the gaming industry, and must be at least 21 years old.

This position requires flexibility to work weekends and holidays.