Lead, Site Reliability Engineer, Fabric Toronto

MongoDB; Palo Alto (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Join a forward-thinking company as a Site Reliability Engineer Lead, where you'll leverage your extensive networking and distributed systems expertise to build a robust infrastructure for secure communication. This pivotal role involves leading a talented team, driving automation, and ensuring the reliability of MongoDB's services in a multi-cloud environment. With a commitment to employee growth and a supportive culture, this innovative firm offers a unique opportunity to make a significant impact in the tech industry. If you're passionate about technology and team leadership, this is the perfect role for you.

Benefits

Fertility Assistance

Generous Parental Leave

Employee Affinity Groups

Qualifications

• 10+ years in software and distributed systems with networking expertise.
• 2+ years managing engineering teams and fostering team culture.

Responsibilities

• Lead the Fabric team in building secure communication infrastructure.
• Oversee the development of a resilient multi-cloud network.

Skills

Networking Fundamentals

Distributed Systems

Automation

Cloud Infrastructure (AWS/Azure/GCP)

Service Mesh

Load Balancing

Team Leadership

Customer-Focused Mindset

Job description

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, deployment machinery, and observability and alerting systems.

The Fabric team manages the infrastructure that enables secure communication between systems. Their responsibilities encompass network architecture, service mesh, and edge load balancing, ensuring customer data remains safe in transit. The team plays a crucial role in developing and maintaining the reliable and globally connected multi-cloud network that supports MongoDB products.

This role can sit in our NYC HQ, our smaller Austin, Palo Alto, or San Francisco offices, or fully remote from anywhere in North America. When based in an office, we provide hybrid work accommodation.

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) Lead with a strong networking background to join the Fabric team. This role is pivotal in building and maintaining the robust infrastructure necessary for secure and efficient communication between our services. As the lead SRE on the Fabric team, you will leverage your expertise in networking, distributed systems, and automation to ensure our systems are resilient, scalable, and reliable.

The ideal candidate should

• Have 10+ years of experience working on software and operating distributed systems, with deep expertise in networking fundamentals and a good understanding of how the internet works, e.g. TCP/IP (including IPv6), DNS, TLS/mTLS, BGP, tunnels, overlays, and SDN principles
• Have 2+ years of experience managing engineering teams, fostering a positive team culture and handling career growth and performance conversations
• Possess a customer-focused mindset, driving improvements that benefit end-users
• Value efficiency in processes and operations, and display a strong preference for automation over manual processes (“allergic to ops work”)
• Be intimately familiar with modern cloud-based infrastructure and the network design primitives of at least one of AWS, Azure, or GCP, e.g. VPCs, subnetting, routing, VPNs, peering, private link / private service connect, and CDNs
• Have a strong knowledge of service mesh and load-balancing concepts, and be eager to implement these in a multi-cloud environment
• Lead a team of engineers, setting direction, removing blockers, and ensuring alignment with organizational goals
• Oversee the development of a reliable and resilient multi-cloud globally-connected network that is crucial for MongoDB’s services
• Collaborate with service-owning teams to provide internal support, addressing technical issues and offering guidance on best practices for service-to-service connectivity
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to network architecture and service-to-service connectivity, ensuring minimal disruption and high availability

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.