Lead Site Reliability Engineer (Cloud Foundational Services)

Archer; Jersey City (NJ); On-site; USD 140,000 - 210,000; Full time

Job summary

Archer, in collaboration with JPMorgan Chase, seeks a senior site reliability engineer to shape the future of reliability for a globally recognized firm. You will drive SRE culture, mentor engineers, and influence both process and technology choices across teams with a strong focus on service reliability and security.

You will lead initiatives to improve service levels, collaborate across stakeholders, and leverage AI-enabled workflows, observability, and automation to support resilient,

Qualifications

• Formal training or certification in SRE concepts with 5+ years of applied experience.
• Reliability, scalability, performance, security, and enterprise architecture expertise.
• Proficiency in Python, Java/Spring Boot, or .Net.
• Experience with enterprise AI capabilities to improve SRE workflows and validate outputs.
• Ability to evaluate AI recommendations and define guardrails for usage.
• Strong observability knowledge: monitoring, SLOs, alerting, telemetry.
• Proficiency with CI/CD and related tooling.
• Experience with containers and orchestration.
• Troubleshooting networking technologies.
• Ability to self-educate on emerging technologies.

Responsibilities

• Champions site reliability culture and shares knowledge via internal forums.
• Leads initiatives to improve reliability and stability using data-driven analytics.
• Drives collaboration to define service level indicators and targets with stakeholders.
• Uses enterprise AI capabilities to accelerate incident triage, troubleshooting, and post-incident analysis.
• Acts as the main contact during major incidents to resolve issues quickly and prevent losses.
• Provides technical mentorship across engineers in one or more domains.
• Leads reuse-first AI-assisted reliability workflows across the SDLC with traceability.

Skills

SRE fundamentals and certification

Reliability and security best-practces

Python/Java/.Net

AI-enabled SRE workflows

AI evaluation and guardrails

Observability and SLOs

CI/CD practices

Containerization & orchestration

Networking troubleshooting

Learn new tech independently

AWS Certifications

Job description

Archer is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

Job Description

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

Job Responsibilities

• Consistently models and champions site reliability culture and practices, documents and shares knowledge within your organization via internal forums and communities of practice
• Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels, proactively identifying and solving technology-related bottlenecks in areas of expertise
• Drives collaboration with your team to identify comprehensive service level indicators and the stakeholder partners to establish reasonable service level objectives and error budgets with your customers
• Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
• Serves as the main point of contact during major incidents for your application and has the skills to identify and solve the issue quickly to avoid financial loss to the business
• Offers a high level of technical expertise within one or more technical domains and provides advice and mentorship to other engineers
• Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls.

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability engineering concepts and 5+ years applied experience
• Demonstrated proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices
• Fluent in at least one programming language such as: Python, Java/Spring Boot, .Net
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.
• Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.
• Proficient knowledge and experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection
• Proficient with continuous integration and continuous delivery practices and tooling
• Proficient with container and container orchestration
• Experience with troubleshooting common networking technologies and issues
• Advanced knowledge of software applications and technical processes with emerging depth in one or more technical disciplines, and actively self-educates to evaluate and recommend suitable new technologies

Preferred qualifications, capabilities, and skills

• AWS Certifications

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.