Lead Site Reliability Engineer

Intone Inc; Northern (KY); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Intone Inc. seeks a Lead Site Reliability Engineer for a 12-month contract, remote within the United States. You will design, implement, and operate reliable, scalable systems with a strong emphasis on observability, automation, and SRE best practices.

You will drive reliability initiatives, develop IaC with Terraform, build CI/CD pipelines, establish SLOs/SLIs, lead incident management, and pursue self-healing and proactive capacity planning across cloud-native and hybrid environments.

Qualifications

• Strong hands-on experience with observability and monitoring tools, including Dynatrace and OpenTelemetry (OTel).
• Expertise in distributed tracing, metrics collection and analysis, centralized logging and log aggregation.
• Proficiency in alerting and dashboard development.
• Strong proficiency in Infrastructure as Code using Terraform.
• Proven experience designing and executing automated regression testing frameworks.
• Expert knowledge of production systems monitoring, incident management, and operational troubleshooting.

Responsibilities

• Design and implement observability and monitoring across production systems.
• Develop and maintain Infrastructure as Code using Terraform for reproducible deployments.
• Build and manage CI/CD pipelines, deployment automation, and operational tooling for reliable releases.
• Design and execute automated regression testing frameworks to validate stability after deployments.
• Implement and operate SRE practices including SLOs, SLIs, and error budgets.
• Lead incident management, root cause analysis, and problem management initiatives.

Skills

SRE fundamentals

Observability

Distributed tracing

Alerting

Logging

Cloud-native architectures

Tools

Dynatrace

OpenTelemetry

Terraform

Azure Monitor

Application Insights

Log Analytics

CI/CD pipelines

Job description

We are seeking a Lead Site Reliability Engineer for a 12-month contract position, remote within the US. This role focuses on designing, implementing, and operating reliable, scalable systems with a strong emphasis on observability, automation, and SRE best practices.

Responsibilities

• Design and implement comprehensive observability and monitoring solutions across production systems
• Develop and maintain Infrastructure as Code using Terraform for reproducible and scalable deployments
• Build and manage CI/CD pipelines, deployment automation, and operational tooling to enable reliable releases
• Design and execute automated regression testing frameworks and test suites to validate application and platform stability following deployments
• Implement and operationalize SRE practices including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets
• Lead incident management, root cause analysis, and problem management initiatives to improve system reliability
• Develop automated recovery mechanisms and self-healing solutions to reduce manual operational overhead
• Drive reliability engineering initiatives through performance tuning, capacity planning, and proactive issue detection
• Support hybrid and cloud-native infrastructure environments with a focus on operational excellence

Qualifications

• Required
  • Strong hands‑on experience with observability and monitoring tools, including Dynatrace and OpenTelemetry (OTel)
  • Expertise in distributed tracing, metrics collection and analysis, centralized logging and log aggregation
  • Proficiency in alerting and dashboard development
  • Strong proficiency in Infrastructure as Code using Terraform
  • Proven experience designing and executing automated regression testing frameworks
  • Expert knowledge of production systems monitoring, incident management, and operational troubleshooting
  • Strong understanding of application performance management, distributed systems, and modern cloud‑native architectures
  • Strong experience with Microsoft Azure, including App Services, Resource Groups, networking concepts, scaling, and performance optimization
  • Experience with Azure‑native operational tooling such as Azure Monitor, Application Insights, Log Analytics, and dashboards with alerting
  • Demonstrated experience implementing and operating SRE practices including SLOs, SLIs, error budgets, incident management, problem management, and root cause analysis
  • Experience with CI/CD pipelines, deployment automation, and operational tooling
• Preferred
  • Knowledge of resiliency engineering patterns, disaster recovery planning, and high‑availability architectures
  • Experience supporting cloud‑native and hybrid infrastructure environments
  • Experience developing reliability automation and self‑healing solutions