Lead Shift Manager: Growth, Coaching & Guest Experience

Dairy Queen; Paducah (KY); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus opportunities

Flexible scheduling

Employee discounts

Paid training

Career growth

Job summary

Dairy Queen is hiring an Assistant Manager in Paducah, KY, to lead shifts, deliver exceptional service, and drive team performance. You will manage daily operations, coach staff, and support the General Manager with inventory and scheduling while upholding quality, cleanliness, and safety standards.

This role offers opportunities for advancement within a beloved brand known for guest experiences and employee development.

Qualifications

• 1-3 years of leadership experience in a high-volume restaurant (QSR preferred).
• A natural leader who motivates and inspires others.
• Strong problem-solving skills and a hands-on mindset.
• A passion for customer service and team development.
• Ability to stay organized and thrive in a fast-paced environment.
• ServSafe certification is a plus (or willingness to obtain).

Responsibilities

• Take ownership of daily operations and lead shifts with confidence.
• Deliver exceptional service and ensure every guest leaves happy.
• Coach, train, and develop team members into top performers.
• Support the General Manager with inventory, scheduling, and performance goals.
• Maintain high standards for food quality, cleanliness, and safety.

Skills

Leadership experience

Customer service

Problem-solving

Team development

Organizational skills

Job description

Dairy Queen is hiring an Assistant Manager in Paducah, KY, to lead shifts, deliver exceptional service, and drive team performance. You will manage daily operations, coach staff, and support the General Manager with inventory and scheduling while upholding quality, cleanliness, and safety standards.

This role offers opportunities for advancement within a beloved brand known for guest experiences and employee development.