Shift Manager - Lead Customer Experience & Growth

Dairy Queen; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health coverage (medical, dental, and

Job summary

Dairy Queen is hiring a Restaurant Shift Manager to oversee daily operations at a Fourteen Foods Dairy Queen location in Louisville, KY. You will ensure quality service and food products while learning management responsibilities from the Assistant and General Manager.

The role emphasizes customer satisfaction, adherence to brand standards, and teamwork to drive store performance in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• 1+ years previous experience as a food service or retail supervisor/manager.
• Must successfully pass a background check.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Responsibilities

• Lead customer service and food product quality following Fourteen Foods and International Dairy Queen standards.
• Assist and learn management responsibilities from the Assistant Manager and General Manager.

Skills

English communication

Leadership experience

Background check

Job description

Dairy Queen is hiring a Restaurant Shift Manager to oversee daily operations at a Fourteen Foods Dairy Queen location in Louisville, KY. You will ensure quality service and food products while learning management responsibilities from the Assistant and General Manager.

The role emphasizes customer satisfaction, adherence to brand standards, and teamwork to drive store performance in a fast-paced environment.