Lead Shift Coordinator — Growth & Leadership Training

carrols; Kannapolis (NC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly Bonus

Flexible schedules

Paid time off

Medical, dental, vision & 401(k)

Job summary

Carrols is seeking an Hourly Shift Coordinator for Burger King in Kannapolis, NC. You will lead Team Members during shifts, ensuring food quality, service speed, cleanliness, and safety standards are met while coaching in the moment.

Under RGM and AM supervision, you’ll execute the shift plan, manage workflow, and communicate effectively to motivate the team. This role offers growth into higher leadership as you gain experience.

Qualifications

• Experience in restaurants, retail, or another fast-paced environment.
• A people-first attitude with strong communication skills.
• Ability to motivate others and solve problems confidently during busy shifts.
• Commitment to great guest experiences, BK standards, and learning new responsibilities.

Responsibilities

• Create great guest experiences by guiding the team to deliver accurate, fast, friendly service in a clean environment.
• Coach and motivate the crew by offering feedback, supporting development, and keeping everyone energized throughout the shift.
• Lead shift operations by executing the shift plan, upholding BK standards, directing workflow, and stepping in wherever needed.
• Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders.

Skills

Leadership

Team motivation

Customer service

Communication skills

Problem solving

Education

High School Diploma or GED

Job description

Carrols is seeking an Hourly Shift Coordinator for Burger King in Kannapolis, NC. You will lead Team Members during shifts, ensuring food quality, service speed, cleanliness, and safety standards are met while coaching in the moment.

Under RGM and AM supervision, you’ll execute the shift plan, manage workflow, and communicate effectively to motivate the team. This role offers growth into higher leadership as you gain experience.