Lead Services Representative (Assistant Branch Manager)

Centris Federal Credit Union; Omaha (NE); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Tuition reimbursement

Annual incentives

Health and dental benefits

Vision benefits

401K match

Paid time off (PTO)

Job summary

Centris Federal Credit Union in Omaha, NE is seeking a Lead Services Representative (Assistant Branch Manager) to help direct the branch, grow personal loan production, and deliver exceptional member service.

The role requires a Bachelor’s degree, two years of personal banking and lending experience, and leadership skills. You will coach staff, promote products, and ensure compliance with BSA and CU policies.

Qualifications

• Must have a Bachelor’s degree in Business, Finance or related field.
• Two years personal banking and lending experience.
• Sales and individual contribution experience.
• Supervisory or leadership experience preferred.

Responsibilities

• Direct and oversee branch activities and coach staff.
• Originate loans for personal production and promote Credit Union products.
• Provide exceptional service to members and maintain regulatory compliance.

Skills

Customer service

Sales experience

Independent / team work

Leadership ability

Data entry speed

Education

Bachelor’s degree in Business, Finance or related field

Job description

Lead Services Representative (Assistant Branch Manager)

Job Category: Centris Federal Credit Union

Requisition Number: LEADS003857

• Posted : October 29, 2026
• Full-Time
• On-site

Locations

Showing 1 location

117th & M Circle
Omaha, NE 68137, USA

Description

Location: 117th & M Cir

Hours: 40 hours per week. Monday - Friday hours between 7:15am - 6:15pm, and rotating Saturdays 8:45am - 1:15pm

Position Overview:

The primary purpose of this position is to assist Centris Federal Credit Union in our mission to be a trusted life-long financial partner with our members and to assist our members in achieving their financial needs and goals. A Lead Services Representative assists in directing and overseeing the activities of the branch while originating loans for personal production, providing service to our members and promoting Credit Union products and services.

• Promote and model the Centris Vision, Mission, Values and Team Principles.
• Provide unparalleled service to both internal and external members in accordance with the Centris Service Promises.
• Create and/or develop relationships with internal and external members.
• Serve members by identifying needs, educating and recommending products or services, and performing functional duties efficiently and accurately which may include but is not limited to opening and maintenance of various accounts, originating loans, IRA, certificates, account maintenance, fraud, etc.
• Assists the Financial Services Manager in directing and overseeing the activities of the branch as well as coaching branch staff.

Job Requirements:

• Technical Skills and Experience Requirement
  • Must have a Bachelor’s degree in Business, Finance or related field.
  • Must have two years personal banking and lending experience.
  • Must have sales and individual contribution experience.
  • Supervisory or leadership experience preferred.
• People Skills Requirement
  • Must have the ability to work effectively independently and in a team environment.
• Must be able to effectively communicate with members, staff, financial institutions, and other business contacts.
• Must be able to effectively lead and manage others.
• Physical Skills Requirement
  • Must be able to effectively access and interpret computer screens, documents, and reports.
  • Must be able to operate general office equipment.
  • Must be able to accurately enter data 120 keystrokes per minute.
  • Must be able to accurately key numbers 100 keystrokes per minute.
  • Must be able to lift and carry up to 50 pounds.
• Other Requirements
  • Must report to work regularly and on time.
  • Must be able to work the hours necessary to fulfill the responsibilities of the position (which could include opening & closing shifts)
  • Must be knowledgeable in BSA and compliance requirements enforced on the credit union by state and federal law as applicable.
  • Must present a professional image.
  • Must be bondable.

What's In It for You:

• Invest in Yourself: Centris offers tuition reimbursement!
• Performance Pays Off: Enjoy potential pay increases up to 5% in your first 12 months.
• Celebrate Success: Annual corporate incentives for all team members!
• Secure Your Future: Benefits (health, dental, vision), 401K match, PTO, 11 paid holidays, and community volunteer paid time.
• A collaborative and inclusive work environment.

Ready to Dive In? Your Journey Starts Here!

Join us at Centris Federal Credit Union and embark on a career that's truly rewarding!

Qualifications

Education

Required

Bachelors or better in Business, Finance, or Accounting or related field.

Experience

Required

2 years

Personal banking and lending experience

Preferred

Supervisory or leadership experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.