Lead ServiceNow Engineer

CDW; Appleton, Oshkosh, Neenah (WI, WI, WI); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading technology solutions provider is seeking a ServiceNow Lead Developer to drive the architecture, development, and optimization of their ServiceNow platform. The ideal candidate will have 5+ years of IT experience and at least 3 years of leadership. Responsibilities include implementing solutions, driving enhancements, and ensuring platform performance and compliance. If you are ready to lead innovation and deliver impact, apply today!

Qualifications

• 5+ years in IT; 3+ years in leadership roles.
• Experience leading implementations and driving platform enhancements.
• Familiarity with ITIL/COBIT frameworks.

Responsibilities

• Lead design and implementation of ServiceNow solutions.
• Drive platform enhancements, upgrades, and new features.
• Collaborate with stakeholders to translate business needs.

Skills

Advanced ServiceNow expertise

Leadership experience

SDLC/Agile knowledge

ITIL familiarity

Integration knowledge (REST, SOAP, APIs)

Education

Bachelor’s in Computer Science/IT

Master’s degree

Job description

Hybrid onsite (3 days per week) in Oshkosh, WI

CDW has a new opportunity for a ServiceNow Lead Developer, driving architecture, development, and optimization of our ServiceNow platform. This role partners with business and technical teams to deliver scalable, secure solutions aligned with enterprise goals.

Key Responsibilities

• Lead design and implementation of ServiceNow solutions.
• Drive platform enhancements, upgrades, and new features.
• Serve as SME for ITAM and ITOM modules to ensure best practices.
• Collaborate with stakeholders to translate business needs into technical deliverables.
• Ensure platform performance, compliance, and data integrity.

What We’re Looking For

• 5+ years in IT; 3+ years leadership experience.
• Advanced ServiceNow expertise, especially ITAM & ITOM.
• Strong knowledge of SDLC/Agile, integrations (REST, SOAP, APIs).
• ITIL/COBIT familiarity; proven ability to lead implementations.

Preferred

• Bachelor’s in CS/IT; Master’s a plus.
• Experience with AI/ML automation and enterprise integrations.

Ready to lead innovation and deliver impact? Apply today!