Lead ServiceNow AI Architect & Transformation Manager

EY

Fort Worth (TX)

Hybrid

USD 142,600 - 261,500

Full time

14 days+

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Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Medical and dental coverage

Job summary

Join EY as a ServiceNow AI Architect Manager to lead transformation teams and drive innovation in AI solutions. You'll be responsible for guiding complex project deliveries and working with multi-disciplinary teams to create impactful solutions.

The ideal candidate has strong experience in ServiceNow implementations and Big 4 consulting, along with exceptional business acumen and team leadership capabilities.

We offer a hybrid work model and competitive benefits including a comprehensive compensation package and flexible vacation policy.

Qualifications

2-5 years of relevant ServiceNow NOW Assist implementation experience.
Experience implementing ServiceNow’s AI solutions.
5+ years of Big 4 or equivalent consulting experience.

Responsibilities

Lead ServiceNow Transformation teams.
Drive innovation through the design and development of solutions.
Manage and mentor teams including offshore resources.

Skills

ServiceNow AI project management

Team leadership

Client relationship building

Business acumen

AI Search configuration

Conversational AI deployment

Prompt engineering

Information retrieval techniques

Agile delivery models

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Moveworks

Job description

The ideal candidate has strong experience in ServiceNow implementations and Big 4 consulting, along with exceptional business acumen and team leadership capabilities.

We offer a hybrid work model and competitive benefits including a comprehensive compensation package and flexible vacation policy.

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