Lead ServiceNow AI Architect & Transformation Manager

EY; Westlake Village (CA); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Medical and dental coverage

Job summary

EY is seeking a ServiceNow AI Architect Manager to lead innovative AI-driven solutions and manage cross-disciplinary teams. This role requires a deep expertise in ServiceNow capabilities, strong team management experience, and a solid understanding of client needs.

The position emphasizes collaboration in a hybrid work environment. The candidate will benefit from a comprehensive corporate rewards package including strong salary potential and flexible vacations.

Qualifications

• 2-5 years of relevant ServiceNow NOW Assist implementation experience.
• Experience implementing ServiceNow’s AI solutions.
• 5+ years of consulting experience in a Big 4 firm.

Responsibilities

• Lead ServiceNow Transformation teams and AI initiatives.
• Develop solutions to complex problems and provide direction to teams.
• Facilitate client process sessions and requirements workshops.

Skills

ServiceNow AI project management

Client relationship building

Expertise in AI capabilities

Team management and mentorship

Prompt engineering

Agile delivery models

Soft skills for communication

Education

Bachelor's degree in Computer Science or similar

Tools

ServiceNow

NOW Assist

Moveworks

AI Control Tower

Job description

EY is seeking a ServiceNow AI Architect Manager to lead innovative AI-driven solutions and manage cross-disciplinary teams. This role requires a deep expertise in ServiceNow capabilities, strong team management experience, and a solid understanding of client needs.

The position emphasizes collaboration in a hybrid work environment. The candidate will benefit from a comprehensive corporate rewards package including strong salary potential and flexible vacations.