Lead Service Technician - Automatic Pool Covers

Latham Pool Products, Inc; Louisville (KY); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with 50% company match up to 6%

Paid Time Off – 3 to 5 weeks per year

11 paid holidays

Life/AD&D Insurance

Job summary

Latham Pool Products, Inc is seeking a dedicated Service Technician in Louisville, Kentucky, specializing in automatic pool cover installation and repair. The role involves executing high-quality installations, managing service jobs, and leading on-site operations while ensuring safety and customer satisfaction.

Candidates should have a high school diploma or equivalent, a valid driver’s license, and strong organizational skills. The position offers comprehensive benefits, including medical insurance and paid time off, with competitive pay ranging from $23 to $27 per hour.

Qualifications

• Must possess a valid driver's license and maintain a good driving record.
• Experience with automatic pool cover systems is preferred.
• Self-manage in a dynamic environment.

Responsibilities

• Provide installation and repair services for automatic pool cover systems.
• Manage service jobs from preparation through documentation.
• Lead on-site service operations and develop others.

Skills

Strong organizational skills

Time management

Ability to multitask

Ability to work in all weather types

Education

High school diploma or equivalent

Job description

About the Position

We are looking for a Service Technician with Automatic Pool Cover experience to help us provide exceptional installation and repair services to our customers. The Lead Service Technician serves our customers by providing installation and repair services within the states we service. They advise both the customers and the office staff on specific jobs. Provide leadership and train service technician helpers. Travel to job sites via a service truck over long distances.

What You Will Do

• Execute high-quality installations and repairs – install and repair automatic pool cover systems using proper techniques, troubleshoot complex issues, and ensure all work meets quality and safety standards.
• Manage service jobs from preparation through documentation – review and confirm work orders, prepare materials and trucks, travel safely to job sites, communicate job status and issues, and accurately document all work, findings, and recommendations.
• Lead on‑site service operations and develop others – provide technical support to customers, advise truck helpers and technicians, ensure safe and clean job sites, and contribute to continuous improvement through feedback and process recommendations.

Qualifications

• Possession of a valid driver’s license and a good driving record
• Ability to work in all weather types
• Strong organizational, time management, and prioritization skills
• Ability to multitask and self‑manage in a dynamic environment
• High school diploma or equivalent

Benefits

• Medical, dental, and vision insurance
• HSA and FSA plans available
• 401(k) with 50% company match up to 6%
• Paid Time Off – 3 to 5 weeks per year with weekly accruals starting day one
• Holidays – 11 paid, eligible on day one
• Life/AD&D Insurance and Short/Long Term Disability insurance with buy‑up options

Professional Development

Training programs, tuition reimbursement, and growth opportunities.

Supportive Environment

A culture rooted in collaboration, integrity, and respect.

Location & Employment Details

• Location: Louisville, Kentucky (daily travel throughout the service area in a company vehicle)
• Employment type: On‑site
• Employment status: Full‑time
• Salary range: $23 to $27/hour

Latham Pool Products is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Latham Pool Products is a Drug‑Free Workplace Employer. All offers of employment are subject to applicable pre‑employment requirements.