Lead Service Technician

Lift Power; Hart Haven (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Lift Power Inc. is seeking a skilled service technician to repair and maintain lift trucks and related equipment at customer sites in Florida. You will analyze problems, recommend solutions, and support junior technicians while ensuring quality service and customer satisfaction.

Responsibilities include PMs, after-hours support, apprentice evaluations, and documenting work. You will communicate with the service team, follow policy, and help sustain Lift Power’s reputation and growth.

Qualifications

• Repair and maintain lift trucks and other equipment.
• Analyze and diagnose customer equipment problems and breakdowns.
• Assist in apprentice and new technician evaluations.

Responsibilities

• Repair or modify equipment to solve performance problems as dictated by analysis.
• Perform scheduled equipment maintenance per customer contracts.
• Be the first responder for technical questions and after-hours support.
• Assist in technician training and in the customer quote process.
• Document lead technician time and maintain good customer relations.
• Communicate with the Service Department and Manager and follow company policy.

Skills

Lift trucks

Electrical diagnostics

Mechanical repair

Education

High School Diploma or equivalent

Job description

Perform repair and maintenance work on mechanical and electrical equipment. Analyze and recommend solutions for customer equipment problems and breakdowns. Provide assistance to all other service technicians and aid in the apprentice and new technician evaluation process. Communicate with customers in a timely and professional manner and conduct all work with efficiency to contribute to the reputation, growth, and profit of Lift Power Inc. Retain the ability to work on multiple primary duties at any given time.

Requirements

• Repair andmaintainlift trucks and other equipment
• Analyze and diagnose customer equipment problems and breakdowns
• Recommend correct service and repair actions to resolve equipment performance problems
• Repair ormodifyequipment to solve performance problems as dictated by equipment analysis
• Perform scheduled equipment maintenance per customer contracts
• Act as the first responder for all technician questions
• Be the first call from technicians needing technical helpboth duringandafter business hours
• Take occasional after-hours service calls when necessary
• Assistin technician new hire training processes
• Perform a minimum of two (2) PM audits per month focusing primarily on apprentice and new technicians
• Assistmanagement in apprentice and new technician evaluation process
• Assist Field Service Supervisor in customer quote process
• Maintain good customer relations
• Document all“lead tech” time
• Communicate with Service Department and Manager
• Follow all company policy

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As set forth in Lift Power’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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