Lead Service Tech

WillScot; Waldorf (MD); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

Tuition reimbursement

Retirement plan with company match

Job summary

WillScot is seeking a Lead Service Tech to uphold safety standards, oversee the Get Ready workflow, and supervise refurbishment of all products. You will ensure materials, tools, and PPE are available while maintaining high-quality workmanship and cost-conscious practices.

You will perform repairs across modular components, manage inventory, and coordinate with the branch team. Strong communication, carpentry, electrical, plumbing, HVAC, and welding familiarity are required to meet first-time

Qualifications

• Requires a high school diploma or equivalent and 1 year of experience.
• Ability to delegate tasks to keep production on track.
• Good communication skills and safety knowledge.

Responsibilities

• Lead safety, health, and environmental practices in daily operations.
• Ensure trailers are ready for delivery with high first-time quality within accuracy targets.
• Perform repairs across framing, carpentry, electrical, flooring, plumbing, painting, and related finish work.
• Maintain inventory levels of tools and materials required for daily tasks.
• Coordinate yard inspections and determine repair scope for customer invoicing.
• Create floor plan drawings and relocate fleet units as needed.
• Delegate daily tasks and update production boards; support quick resolutions with supervisors.

Skills

Safety compliance

Communication

Delegation

Independent work

Carpentry knowledge

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

About WillScot

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.

As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative exible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.

About the Job

The Lead Service Tech is responsible for safety, the quality work associated with the Get Ready process flow (which includes what materials/labor, tools/equipment, and PPE are needed), and refurbishment activities to all WillScot products. The Lead Service Tech is expected to fully comply with all WillScot policies and all relevant laws and regulations. Success in this role will be dependent on the ability to conduct branch operations activities in a safe, cost-effective, and high-quality manner. As the Lead Service Tech, you promote safety throughout the day.

What You'll Be Doing

• Acts in accordance with WillScot safety, transportation, and environmental policies
• Leads and acts to promote health and safety results through creating a safer workplace
• Attends safety meetings
• Maintains a clean and organized work area
• Ensures that trailers are ready for scheduled delivery dates with high 1st time quality, and within established accuracy parameters +/- 10%
• Performs repairs and modifications, where applicable, including framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and all other facets of modular building repair
• Maintains proper inventory levels of all equipment, tools, and materials required to complete daily service tasks
• Performs service-related tasks in the yard, as requested by the branch leadership to include check-in/out (off/on rent) inspections of off-rented buildings by physically inspecting to determine repair scope of work, as well as damages for customer invoicing.
• Create floor plan drawings as needed and relocate fleet units within the branch lot
• Delegate tasks assigned for the day as needed to team members
• Update production boards with status and help with work order questions
• Partner with Production Supervisors to escape any issues that arise for quick resolution

Education and Qualifications

• High school diploma or equivalent is required
• 1 year of experience required
• Must be able to delegate tasks to keep production on track
• Good communication skills
• Able to conduct safety walks and coach other employees on proper safety protocols
• Ability to work independently in a fast-paced environment
• Some knowledge of computers is necessary and good communications skills are required for dealing with customers, sales-people, contractors, shop personnel as well as WillScot employees at various branch locations
• Carpentry knowledge and experience
• Electrical, plumbing, HVAC and welding experience is a plus

This posting is for a(n) Existing Position. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

Base Wage Range: $29.95-$41.90. Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission.

All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.

We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.