Lead Service Associate

Rite Aid Corp.; Chehalis (WA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Lead Service Associate to enhance customer experiences and lead a team of Store Associates. In this dynamic role, you will oversee daily store operations, ensuring superior customer service while optimizing processes. With a focus on teamwork and leadership, you will create a welcoming environment for both customers and associates. This position offers opportunities for personal and professional growth, backed by competitive health plans and generous paid time off. Join us to make a difference in your community and thrive in your career!

Benefits

Competitive Health Plans

Generous Paid Time Off

401K Matching

Career Growth Opportunities

Qualifications

• 1+ years of experience in retail or customer service, preferably supervisory.
• High School Diploma or GED required.

Responsibilities

• Supervise Store Associates and assist in daily operations.
• Provide excellent customer service and handle transactions.
• Maintain a clean and welcoming environment.

Skills

Customer Service

Leadership

Process Optimization

Education

High School Diploma or GED

Job description

Lead Service Associate

Contribute to our mission to improve health and wellness in your community.

Become a Rite Aid Lead Service Associate today!

As a Lead Service Associate, you will supervise Store Associates and assist in daily store operations. Your role is to provide guidance and exemplify superior customer service.

Why you will THRIVE here:

• You love to help people.
• You are a natural leader who builds solid professional relationships.
• You enjoy jumping in and being the hero.
• You consistently exceed people's expectations.
• You are passionate about providing top-notch customer service.
• You have a keen sense of optimizing processes.

Day-in-the-Life of a Lead Service Associate:

• Supervise and assist Store Associates with daily operational tasks.
• Assist customers with their shopping needs and transactions.
• Handle merchandising tasks via plan-o-gram.
• Perform proper receiving and stocking procedures.
• Count and reconcile cash register drawers.
• Prepare deposits and order change from the bank.
• Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
• Maintain a safe, clean, and welcoming environment for customers and associates.
• Design a monthly schedule and assign work to promote efficient workflow.

Education and/or Experience:

• High School Diploma or GED required.
• At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisory level.

What's in it for you?

We offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities to support your personal and professional development. From day one, we aim to create an environment that inspires and motivates you to reach your full potential. We are committed to providing an engaging, exciting, and supportive experience for all our associates.

Apply to become a Rite Aid Lead Service Associate and thrive with us today!