Lead Server

KemperSports, Inc.; Suffolk (VA); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

401K

Medical

Vision

Dental

Vacation

Holiday

Sick

Golf Privileges

Job summary

KemperSports Management in Suffolk, VA is seeking a Lead Server to deliver exceptional food and beverage service and to serve as an on-floor leader for the service team. This role trains new servers, reinforces club service standards, and assists with daily service execution.

It also serves as the point person for banquet and event setup, ensuring spaces are prepared per BEOs and management direction. A hands-on position that partners with F&B management to provide professional service for

Qualifications

• Experience in restaurant, banquet, or food & beverage service.
• Ability to train and coach team members.
• Strong communication and interpersonal skills.
• Flexible schedule including evenings, weekends, and holidays.
• Must meet all applicable food and alcohol service requirements.

Responsibilities

• Provide professional, attentive food and beverage service to members and guests.
• Serve as an on-floor leader and resource for servers during daily operations.
• Train new servers on service standards, procedures, POS use, menu knowledge, and member interaction.
• Provide ongoing coaching and reinforce established Club service standards.
• Act as the point person for banquet and special event setup when needed.
• Review BEOs and ensure event spaces are set according to specifications.
• Coordinate tables, chairs, linens, place settings, service stations, and other banquet setup requirements.
• Assist with opening and closing duties and ensure assigned areas are properly maintained.

Skills

Customer service

Team leadership

Communication skills

Flexibility

Tools

POS system

Job description

Property Description

The crown jewel of the club is the 18-hole championship golf course, renovated in 2004. The course is immaculately maintained with greens that are fast and true. Well-groomed bunkers and attractive landscaping reflect the conscientiousness of the caretakers. The golf course is challenging and presents plenty of temptations to the more polished golfer. A first class 9-hole par 3 course presents some of the most spectacular vistas in the entire Tidewater area. Other diversions at the club include a driving range, putting and chipping greens, swimming pool (seasonal), croquet court, and a complete tennis center with both indoor and outdoor courts. Both the golfing and tennis centers are staffed with certified professionals and include well stocked pro shops. The Cedar Point clubhouse offers a casual dining room and private dining room; both with panoramic views of the water. Additionally, the facility contains private meeting rooms, an art gallery, locker rooms, and the golfing center. An outdoor terrace is a nice area to relax and mingle with friends after any activity. Weekly events keep the clubhouse alive with members and their guests.

Position Summary

The Lead Server provides exceptional food and beverage service while serving as an on-floor leader for the service team. This position is responsible for training and coaching new servers, reinforcing Club service standards, and assisting with daily service execution.

The Lead Server also serves as the point person for banquet and event setup, ensuring spaces are prepared according to BEOs and management direction. This is a hands-on position that works closely with Food & Beverage management to provide consistent, professional service for members and guests.

Essential Duties and Responsibilities

• Provide professional, attentive food and beverage service to members and guests.
• Serve as an on-floor leader and resource for servers during daily operations.
• Train new servers on service standards, procedures, POS use, menu knowledge, and member interaction.
• Provide ongoing coaching and reinforce established Club service standards.
• When needed, act as the point person for banquet and special event setup.
• Review BEOs and ensure event spaces are set according to specifications.
• Coordinate tables, chairs, linens, place settings, service stations, and other banquet setup requirements.
• Assist in directing service staff during event setup, execution, and breakdown.
• Communicate setup, staffing, supply, or service concerns to Food & Beverage management.
• Assist with opening and closing duties and ensure assigned areas are properly maintained.
• Maintain clean, organized, and professional dining and banquet areas.
• Work closely with Food & Beverage management to support successful Club events and daily operations.
• Perform other duties as assigned by management.

Qualifications

• Previous restaurant, banquet, or food and beverage service experience preferred.
• Strong knowledge of basic food and beverage service standards.
• Ability to train, coach, and provide direction to other team members.
• Strong communication and interpersonal skills.
• Dependable, organized, and able to work effectively in a fast-paced environment.
• Ability to read and follow Banquet Event Orders (BEOs) and setup instructions.
• Professional appearance and commitment to providing excellent member and guest service.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Must meet all applicable food and alcohol service requirements.

Supervises

All food & beverage Front of the House staff.

Classification

Full-time, Non-Seasonal, Hourly, Non-exempt

Compensation

Full Time Positions Offered:

• 401K
• Medical
• Vision
• Dental
• Vacation
• Holiday
• Sick
• Golf Privileges

KemperSports Management is an Equal Opportunity Employer