Lead Server

Cedarbrook Senior Living; Rochester (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Earned Sick Time

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Cedarbrook Senior Living is seeking a dynamic Lead Server to support daily meal services for residents and guests in a senior living community. You will oversee dining room operations, ensure high service standards, and train staff to maintain professionalism and safety.

Ideal candidates bring experience in senior living or healthcare settings, knowledge of clinical diets, and a commitment to excellent resident experiences.

Qualifications

• Assists with executing daily meal services for all residents and guests.
• Responsible for daily room services as well as all dining room operations.
• Receives and resolves complaints concerning dining room service immediately in conjunction with the Dining Service Manager, Executive Chef/Director of Dining Services.
• Ensures proper server and training for maximum productivity and high standards control.
• Diligent with dining room team members to ensure proper uniform including name tag and safety shoes.
• Plans daily dining room set-up, sections, service and side-work based on resident meal counts.
• Follows up to ensure all tasks completed to maintain a like-new appearance.
• Ensures team members attend service lineup and department in-service meetings.
• Ensures a regular cleaning and maintenance schedule is being completed; reports deficiencies with maintenance concerns.
• Assists with training, supervision, counseling and discipline of dining team members.
• Provide server training and follow up to maintain a professional workforce.
• Ensure all services to residents are conducted in a highly professional and efficient manner.
• Ensure a safe work environment and attitude among team members in areas of responsibility.
• Working knowledge of the industry including clinical diets.
• Basic knowledge of safety and sanitation.
• Professional communication skills including verbal, written, and listening skills.
• Must be self-motivated, organized and able to problem solve situations.
• Senior living or healthcare experience preferred; fine dining experience a plus.
• ServSafe Food Handlers Certification preferred.
• ServSafe Michigan Allergen Certification preferred.

Responsibilities

• Assist with executing daily meal services for all residents and guests.
• Oversee daily room services and dining room operations.
• Resolve dining room service complaints in collaboration with Dining Service Manager and Executive Chef.
• Train and supervise dining staff for productivity and standards.
• Ensure staff wear proper uniforms and safety shoes.
• Plan daily dining room setup and service based on resident meal counts.
• Ensure completion of tasks to maintain a like-new appearance.
• Ensure attendance at lineup and department in-service meetings.
• Maintain cleaning and maintenance schedules; report deficiencies.
• Provide server training and ongoing coaching to staff.
• Deliver professional and efficient resident services.
• Maintain a safe work environment and positive team attitude.
• Demonstrate knowledge of clinical diets and safety and sanitation.

Skills

Meal service

Dining room operations

Complaint resolution

Staff training

Uniform compliance

Dining room planning

Task follow-up

Team meetings

Maintenance schedule

Deficiency reporting

Team supervision

Server training

Professional service

Safety knowledge

Safety knowledge

Communication skills

Problem solving

Healthcare experience

Fine dining

Education

ServSafe Food Handler

ServSafe Michigan Allergen Certification

Job description

• ServSafe Michigan Allergen Certification preferred.

At Cedarbrook Senior Living, we work hard every day to find out what “Celebrating Life Every Day!” means to our residents and their families, then we help them achieve these goals. We are seeking a dynamic Lead Server for our community.

Education/Experience

• Assists with executing daily meal services for all residents and guests.
• Responsible for daily room services as well as all dining room operations.
• Receives and resolves complaints concerning dining room service immediately in conjunction with the Dining Service Manager, Executive Chef/Director of Dining Services.
• Ensures proper server and training for maximum productivity and high standards control.
• Is diligent with the dining room team members to ensure that they are in the proper, neat, clean, pressed uniform including name tag and safety shoes at all times.
• Plans daily dining room set-up, sections, service and side-work based on resident meal counts.
• Follows up to ensure all tasks have been completed to maintain a like-new appearance.
• Ensures all team members attend service lineup and department in-service meetings.
• Ensures a regular cleaning and maintenance schedule is being completed. Addresses and reports deficiencies along with maintenance concerns.
• Assists with training, supervision, counseling and discipline of dining team members.
• Provide server training and follow up to maintain a professional work force.
• Ensure all services to residents are conducted in a highly professional and efficient manner.
• Ensure a safe work environment and attitude on the part of all team members in areas of responsibility.
• Working knowledge of the industry including clinical diets.
• Basic knowledge of safety and sanitation.
• Professional communication skills including verbal, written, and listening skills.
• Must be self-motivated, organized and able to problem solve situations.
• Senior living or healthcare experience preferred. Fine dining experience a plus.
• ServSafe Food Handlers Certification preferred.
• ServSafe Michigan Allergen Certification preferred.

Benefits

Paid Time Off, Earned Sick Time, Medical, Dental, Vision, Life, 401(k), etc.

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