Lead Server

Batbox; Dallas (TX); On-site; USD 11,365 - 16,186; Full time

Benefits offered by this job

Flexible scheduling

Employee food discounts

Growth opportunities

High-energy workplace

Job summary

A vibrant social sports venue in Addison, Texas, is seeking a Lead Server to deliver exceptional service and lead a dynamic team. The ideal candidate has 3-5 years of experience, is at least 21 years old, and excels in creating memorable guest experiences. This role offers flexible schedules, employee discounts, and opportunities for advancement within a fast-growing brand.

Qualifications

• 3-5 years of experience in a lead/server role.
• Ability to connect with guests and provide exceptional service.
• Experience in coaching and motivating team members.
• At least 21 years old.

Responsibilities

• Deliver dishes and drinks, creating memorable experiences.
• Train new staff on service standards and venue policies.
• Provide feedback to team members for operational improvement.
• Remain active and engaged throughout shifts.

Skills

Guest-focused service

Team leadership

Reliability

Enthusiasm

Job description

Benefits:

Company parties

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Why Batbox?

Ready to work where every shift feels like game day? Batbox is reinventing the social sports experience - where high-energy baseball meets killer food, signature drinks, and unforgettable vibes. Think an electric sports pub meets batting cages, and you’re right in the middle of it.

Where?

Come work at our flagship Batbox venue in Addison, Texas at ‘Village on the Parkway’.

What You’ll Do

As a Batbox Lead Server, in this tipped role, you’ll be in the heart of the action

You will deliver crave-worthy dishes, signature drinks and all-out fun

You’ll create legendary experiences, keep the floor moving, and cheer on players as the swing for the fences in our one-of-a-kind innovative baseball simulator boxes

Lead by example training new staff on menu offerings, service standards, and venue policies

Provide direction and give feedback to the team members to support operational opportunities.

What We’re Looking For

We’re looking for a team lead with 3-5 years experience who are enthusiastic, reliable, and guest-focused

You have a knack for making genuine connections and providing exceptional service, even during the busiest times

Proven experience in a lead role with experience of coaching and motivating a team

You are at least 21 years old

What to Expect

This role is active and hands-on, and you can expect to:

Servers are ‘Tipped Team Members’ who earn a base hourly rate plus tips. Compensation: ($10/hourly + tips)

Be on your feet for 100% of your shift - walking, standing, and moving throughout the venue

Work a variety of shifts, including evenings, weekends, and holidays, based on operational needs

Navigate a fast-paced, high-energy environment where noise and distractions are common

Lift and carry items weighing up to 30 pounds

Frequently bend, reach, and stretch during your shift

Read and write handwritten notes

What We Value

Be a Good Human: Show kindness, integrity & courage. We aim to always do what's right

Amp the Experience: We 'wow' our guests and ensure their experience is legendary from the moment they arrive until the moment they leave

Lead Together: We are one team. Everyone is empowered to lead

Level Up: We're always looking for new ways to improve, innovate & raise the bar

What’s In It For You

Flexible scheduling

Employee food discounts

A one-of-a-kind, high-energy workplace

Big room for growth with a fast-expanding brand

Batbox is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.