Lead Security Systems Technician

Tech Systems Inc. (TSi); Jacksonville (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Tech Systems Inc. (TSi) is seeking a Lead Security Systems Technician to install, service, troubleshoot and maintain electronic security across healthcare facilities in the assigned market.

You will install access control, video surveillance, infant protection, intrusion detection, and perimeter security systems while guiding and training apprentices. Daily tasks include reading blueprints, performing preventive maintenance, and providing updates to management.

Qualifications

• Experience installing or servicing commercial security systems.
• Ability to read blueprints and schematics.
• Delivery of quality customer service and training.
• Must be able to travel between client sites.

Responsibilities

• Install low-voltage security systems in new construction and existing environments.
• Install and terminate end devices, including badge readers, motion detectors, glass break sensors, magnetic locks, door strikes, IP and analog cameras, and camera lenses.
• Dress and terminate access control and security head-end panels within IDF rooms, including light conduit work as needed.
• Work with systems, including Software House, Genetec, Hugs, Pro-Watch, and Avigilon.
• Read and interpret blueprints, schematics, and technical drawings.
• Perform preventative maintenance on access control and video systems and provide updates to management.
• Provide daily direction, oversight, and training to Apprentice Installation Technicians.
• Assist with technical support issues and troubleshooting as needed.
• Perform other duties and responsibilities as assigned by the Regional Manager or TSi leadership.

Skills

Lead security systems installation

Troubleshooting

Project management

Customer service

IT networking basics

Communication skills

Education

High school diploma or equivalent

Tools

Software House

Genetec

Hugs

Pro-Watch

Avigilon

Job description

General Description TSi is seeking a Lead Security Systems Technician to install, service, troubleshoot, and maintain electronic security systems across healthcare facilities within the assigned market. This role supports access control, video surveillance, infant protection, intrusion detection, and perimeter security systems while providing guidance and training to apprentice technicians.

General Description TSi is seeking a Lead Security Systems Technician to install, service, troubleshoot, and maintain electronic security systems across healthcare facilities within the assigned market. This role supports access control, video surveillance, infant protection, intrusion detection, and perimeter security systems while providing guidance and training to apprentice technicians.

Position Responsibilities And Expectations

• Install low-voltage security systems in new construction and existing commercial environments.
• Install and terminate end devices, including badge readers, motion detectors, glass break sensors, magnetic locks, door strikes, IP and analog cameras, and camera lenses.
• Dress and terminate access control and security head-end panels within IDF rooms, including light conduit work as needed.
• Work with various systems, including but not limited to Software House, Genetec, Hugs, Pro-Watch, and Avigilon.
• Read and interpret blueprints, schematics, and technical drawings.
• Perform preventative maintenance on access control and video systems and provide updates to management.
• Provide daily direction, oversight, and training to Apprentice Installation Technicians.
• Assist with technical support issues and troubleshooting as needed.
• Perform other duties and responsibilities as assigned by the Regional Manager or TSi leadership.

TRAVEL

This position primarily supports healthcare facilities within the Dallas or Houston market. Daily local travel is expected, with occasional travel to other client facilities in the US for project work, system upgrades, training, or business needs.

SAFETY SENSITIVE POSITION

This position has been designated as a safety-sensitive position under Company policy. Employees in this role perform duties where impaired performance could result in a significant risk of harm to themselves, coworkers, clients, or the public. This position is subject to the Company's Drug-Free Workplace Policy, including drug and alcohol testing, as permitted by applicable law.

EDUCATION

• High school diploma or equivalent required.

Experience

• Minimum of two (2) years of experience in commercial security systems installation or service.
• Minimum of one (1) year of experience programming access control and video systems.
• Networking experience required.

Knowledge, Skills, & Competency

• Possess the minimum factory and/or internal security system certificates required to work independently.
• Ability to work independently as well as collaboratively within a team environment.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines with minimal supervision.
• Proficiency in systems applications and Microsoft, Microsoft Office with Microsoft Windows and other related computer applications
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, Teams, and other related software applications.
• Basic IT and networking knowledge, including best practices related to IP-based systems.
• Working knowledge of Smartsheet and other business-related software applications.
• Excellent customer service skills, including responsiveness and urgency in addressing customer needs.
• Strong project management and multitasking abilities.
• Strong critical thinking, troubleshooting, and problem-solving skills.
• Detail-oriented with excellent organizational skills.
• Ability to work accurately, efficiently, and independently while demonstrating proficiency in systems installed within the assigned service area.
• Commitment to observing all safety regulations and working in a safe and cautious manner.
• Excellent verbal and written communication skills.