Lead, Security & Loss Prevention - 2nd Shift

Fanatics

Sunnyvale (TX)

On-site

USD 65,000 - 90,000

Full time

9 hours ago

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Job summary

Fanatics is seeking a Lead Security Operations Officer to oversee daily security functions, manage access control, and respond to incidents across the Sunnyvale campus. You will supervise security staff, ensure safety of employees and assets, and coordinate with vendors for system maintenance.

Ideal candidates have 2–3 years in security, a HS diploma or GED, and relevant certifications. This role requires strong communication, judgment under pressure, and a customer‑service mindset.

Qualifications

High School Diploma or GED required; associate degree preferred in Criminal Justice, Security, or related field.
Minimum 2–3 years of experience in security, loss prevention, law enforcement, military, or related field.
Licenses/certifications as listed are preferred (Texas DPS Level II, LPQ, BLS/CPR).

Responsibilities

Oversee daily security operations and guide security personnel.
Manage access control, screenings, and visitor logs.
Monitor CCTV and electronic access systems for incidents.
Coordinate with vendors for security system maintenance and improvements.
Lead emergency response, evacuations, and drills.
Conduct audits, investigations, and loss prevention efforts.
Train officers on procedures and provide performance feedback.
Prepare incident reports and maintain logs for audits.
Serve as a point of contact for employees and visitors on security matters.

Skills

Observational skills

Verbal and written communication

Professional judgment under pressure

Security software proficiency

Bilingual (optional)

Education

High School Diploma or GED

Associate’s degree preferred

Job description

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About Us

2nd Shift Hours: 2pm - 10pm (Monday - Friday)

About The Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world‑class investors, operators, and sports & entertainment partners, we are building the global leader in next‑generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

The Lead Security Operations Officer is responsible for overseeing daily security functions, guiding security personnel, and ensuring the safety of employees, visitors, and company assets. This position plays a critical role in access control, patrol operations, incident response, loss prevention, and emergency preparedness. The Lead Officer also serves as a point of contact for security‑related inquiries and supports the Security Operations Supervisor with operational and administrative tasks.

Security Operations and Access Control

Monitor and control facility access by verifying identification, credentials, and visitor logs.
Conduct security screenings, bag checks, and enforce restricted area protocols.
Operate and monitor CCTV and electronic access control systems to detect unauthorized activity.
Troubleshoot and report issues with security systems, coordinate with vendors for resolution.

Emergency Response and Preparedness

Respond to alarms, incidents, and emergencies in accordance with established protocols.
Support evacuations, crowd control, and emergency medical response efforts.
Assist in executing emergency preparedness drills.
Maintain readiness and stay current on emergency procedures and threat awareness.

Loss Prevention and Investigations

Conduct routine audits, cycle counts, and inventory inspections to detect discrepancies.
Support internal investigations and incident documentation.
Apply loss prevention strategies and ensure compliance with asset protection protocols.

Training and Leadership

Train security officers on patrol procedures, access control, emergency response, and loss prevention.
Provide guidance, mentorship, and performance feedback to officers.
Ensure officers adhere to company policies and maintain professional conduct.

Reporting and Documentation

Prepare accurate and timely reports on incidents, policy violations, and safety concerns.
Maintain detailed logs and documentation for audits and investigations.
Communicate effectively with internal leadership, law enforcement, and emergency responders.

Stakeholder Engagement and Customer Service

Serve as a point of contact for employees, contractors, and visitors regarding security matters.
Provide professional assistance and enforce protocols with a customer service–oriented approach.
Maintain a visible and approachable presence while ensuring compliance.

Qualifications

Education and Experience

High School Diploma or GED required; Associate’s degree or higher in Criminal Justice, Security, or related field preferred.
Minimum of 2–3 years of experience in security, loss prevention, law enforcement, military, or related field.

Skills And Competencies

Strong observational skills and attention to detail.
Clear verbal and written communication.
Professional judgment under pressure and effective conflict resolution.
Proficient in basic computer applications and security software.
Bilingual is a plus.

Certifications and Training

Active Texas DPS Level II non‑commissioned security officer license required.
Loss Prevention Qualified (LPQ) certification required.
Basic Life Support (BLS) CPR and Stop the Bleed certifications required.
Tactical Emergency Casualty Care (TECC) or Emergency Medical Responder (EMR) training preferred.

Working Conditions And Physical Requirements

Ability to work in a fast‑paced, dynamic environment with flexible scheduling.
Extended periods of standing, walking, and exposure to varying weather conditions.
Sufficient mobility to navigate unpaved or poorly lit areas.
Must be able to lift and carry up to 30 lbs. and respond physically to incidents, with or without reasonable accommodation.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

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