Lead, Security & Loss Prevention - 3rd Shift

Fanatics; Sunnyvale (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Fanatics is seeking a Lead Security Operations Officer for the 3rd shift in Sunnyvale, TX. This role oversees daily security functions, guides security personnel, and protects employees and assets.

Responsibilities include access control, CCTV operation, incident response, and loss prevention leadership. The ideal candidate has 2–3 years in security or related fields, with strong communication skills and bilingual ability a plus.

Qualifications

• High School Diploma or GED required; Associate’s degree preferred.
• 2–3 years of experience in security, loss prevention, law enforcement, or related field.
• Bilingual skills are a plus.

Responsibilities

• Monitor facility access by verifying identifications and logs.
• Operate CCTV and access control systems to detect unauthorized activity.
• Respond to alarms, incidents, and emergencies per established protocols.
• Train security officers on patrol procedures, access control, and loss prevention.
• Prepare accurate incident and safety reports and maintain logs for audits.

Skills

Access control

Security operations

Incident response

Leadership

Training

Reporting

Communication

Bilingual

Education

High School Diploma or GED

Associate degree preferred

Tools

CCTV systems

Access control systems

Security software

Surveillance cameras

Job description

Lead, Security & Loss Prevention - 3rd Shift

Sunnyvale, TX, United States

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

3rd Shift Hours: 10pm - 6am (Monday - Friday/Saturday AM)

*This role is primarily assigned to 3rd shift. However, occasional flexibility may be required to support Loss Prevention and Security coverage needs, including PTO coverage, seasonal peak periods, and rotation to other shifts.

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

The Lead Security Operations Officer is responsible for overseeing daily security functions, guiding security personnel, and ensuring the safety of employees, visitors, and company assets. This position plays a critical role in access control, patrol operations, incident response, loss prevention, and emergency preparedness. The Lead Officer also serves as a point of contact for security-related inquiries and supports the Security Operations Supervisor with operational and administrative tasks.

Key Responsibilities

Security Operations and Access Control

• Monitor and control facility access by verifying identification, credentials, and visitor logs.
• Conduct security screenings, bag checks, and enforce restricted area protocols.
• Operate and monitor CCTV and electronic access control systems to detect unauthorized activity.
• Troubleshoot and report issues with security systems, coordinate with vendors for resolution.

Emergency Response and Preparedness

• Respond to alarms, incidents, and emergencies in accordance with established protocols.
• Support evacuations, crowd control, and emergency medical response efforts.
• Assist in executing emergency preparedness drills.
• Maintain readiness and stay current on emergency procedures and threat awareness.

Loss Prevention and Investigations

• Conduct routine audits, cycle counts, and inventory inspections to detect discrepancies.
• Support internal investigations and incident documentation.
• Apply loss prevention strategies and ensure compliance with asset protection protocols.

Training and Leadership

• Train security officers on patrol procedures, access control, emergency response, and loss prevention.
• Provide guidance, mentorship, and performance feedback to officers.
• Ensure officers adhere to company policies and maintain professional conduct.

Reporting and Documentation

• Prepare accurate and timely reports on incidents, policy violations, and safety concerns.
• Maintain detailed logs and documentation for audits and investigations.
• Communicate effectively with internal leadership, law enforcement, and emergency responders.

Stakeholder Engagement and Customer Service

• Serve as a point of contact for employees, contractors, and visitors regarding security matters.
• Provide professional assistance and enforce protocols with a customer service–oriented approach.
• Maintain a visible and approachable presence while ensuring compliance.

Qualifications

Education and Experience

• High School Diploma or GED required; Associate’s degree or higher in Criminal Justice, Security, or related field preferred.
• Minimum of 2–3 years of experience in security, loss prevention, law enforcement, military, or related field.

Skills and Competencies

• Strong observational skills and attention to detail.
• Clear verbal and written communication.
• Professional judgment under pressure and effective conflict resolution.
• Proficient in basic computer applications and security software.
• Bilingual is a plus.

Certifications and Training

• Active Texas DPS Level II non-commissioned security officer license required.
• Basic Life Support (BLS) CPR and Stop the Bleed certifications required.
• Tactical Emergency Casualty Care (TECC) or Emergency Medical Responder (EMR) training preferred.

Working Conditions and Physical Requirements

• Ability to work in a fast-paced, dynamic environment with flexible scheduling.
• Extended periods of standing, walking, and exposure to varying weather conditions.
• Sufficient mobility to navigate unpaved or poorly lit areas.
• Must be able to lift and carry up to 30 lbs. and respond physically to incidents, with or without reasonable accommodation.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Fanatics Collectibles’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for