Lead Security & Life-Safety Service Supervisor

Manatal; Dallas (TX); On-site; USD 72,000 - 77,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision coverage

401(k) with company match

Paid Vacation, Sick Leave, and Holidays

Job summary

A leading technology solutions provider is seeking a Security Alarm Service Supervisor in Dallas, Texas. This role involves providing leadership to field service technicians, overseeing operations, and ensuring customer satisfaction in security and life safety systems. The ideal candidate must have extensive experience and a strong technical background, coupled with excellent communication skills. A comprehensive benefits package and a starting salary range of $72,000 - $77,000 are offered, depending on experience.

Qualifications

• 5+ years experience in security and life safety systems.
• 2+ years in a leadership role overseeing technicians.
• Proficient in managing service operations and scheduling.

Responsibilities

• Supervise and mentor service technicians for quality assurance.
• Oversee scheduling and resource allocation for service operations.
• Maintain customer relationships and address service issues.

Skills

Security and life safety systems

Leadership and supervisory experience

Communication skills

Customer service skills

Education

High school diploma or equivalent

Bachelor's degree in Engineering, Business, or related field

Tools

Microsoft Office

Service management software

Job description

A leading technology solutions provider is seeking a Security Alarm Service Supervisor in Dallas, Texas. This role involves providing leadership to field service technicians, overseeing operations, and ensuring customer satisfaction in security and life safety systems. The ideal candidate must have extensive experience and a strong technical background, coupled with excellent communication skills. A comprehensive benefits package and a starting salary range of $72,000 - $77,000 are offered, depending on experience.