Lead Security Dispatcher – Emergency Response & Communications

First Roles; Charleston (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

The Security Assistant Dispatcher position with Veterans Health Administration in Charleston requires leading a team of Security Assistants responsible for monitoring security equipment, directing police response to emergencies, and handling radio dispatching and security systems.

The role also involves evaluating calls, initiating responses, maintaining reports, operating NCIC terminals, and coordinating with agencies. Rotating night/weekend/holiday shifts are required.

Responsibilities

• Receive and evaluate calls from the public concerning crimes, fires and medical emergencies.
• Evaluate calls for proper action and enter data into a computer in real time.
• Initiate police and/or fire and medical response by obtaining information for dispatching field units.
• Maintain routine reports, referral information, and emergency calls for assistance.
• Operate NCIC terminals to research vehicle ownership, licenses and warrants.
• Operate radios and computers with dispatch software and related systems.
• Coordinate with military and civilian agencies for mutual aid per protocol.
• Communicate hazards and needs to responding personnel via radio and pass asset requests.
• Provide post-dispatch and pre-arrival instructions and know available resources.
• Dispatch patrols for routine assignments and document in official records.
• Perform other duties as assigned.

Job description

The Security Assistant Dispatcher position with Veterans Health Administration in Charleston requires leading a team of Security Assistants responsible for monitoring security equipment, directing police response to emergencies, and handling radio dispatching and security systems.

The role also involves evaluating calls, initiating responses, maintaining reports, operating NCIC terminals, and coordinating with agencies. Rotating night/weekend/holiday shifts are required.