Lead Security Alarm Technician

Intelli-Tec Security Services Inc; Town of Florida (NY); On-site; USD 55,104 - 82,656; Full time

Benefits offered by this job

Comprehensive Benefits Package

3 Weeks of PTO

Company vehicle and gas card

Paid on-the-job training

Job summary

Intelli-Tec Security Services Inc is seeking an experienced Lead Technician to manage high-end security projects in Florida. The role involves installing and servicing alarm systems, coordinating job sites, and liaising between clients and technicians.

Ideal candidates will have a minimum of 10 years of experience, a high school diploma, and proficiency in the English language. Intelli-Tec offers a competitive salary, comprehensive benefits including a hiring bonus, and a supportive work environment.

Qualifications

• Minimum of 10 years of burglar or fire alarm installation/service experience.
• Full professional working proficiency in English.
• Ability to work without supervision and travel as required.

Responsibilities

• Perform installation, testing, and servicing of alarm systems.
• Coordinate job site readiness and document project progress.
• Serve as liaison between customer and technicians.

Skills

Proficiency with burglar alarm systems

Knowledge of CCTV systems

Experience with access control systems

Professional demeanor

Ability to train and lead

Education

High School Diploma

Tools

Microsoft Office

Job description

Build your future in security technology. Join a team that designs, installs, and maintains advanced security and life safety systems that protect homes, businesses, and communities every day. Call today or visit below to discover security careers in NYC, South Florida, and Long Island.

At Intelli-Tec Security Services, we’re proud to serve high-end clients across the tri-state region and Florida’s Gold Coast. We offer dynamic career opportunities that foster technical expertise, market knowledge, and exceptional customer service. We believe in empowering our team members to grow both personally and professionally, with competitive compensation and comprehensive benefits to support their success.

If you’re ready to contribute to world‑class security with a personal touch, we want to hear from you. Apply now and make a difference at Intelli‑Tec.

$40.00 per hour - $60.00 per hour, based on experience and location

Hiring Bonus: $2,000 bonus paid after successful completion of training milestones

Location

This position reports to our facility on site in Jupiter, FL. Additionally, you will be expected to report to various job sites based on scheduled appointments.

Role Summary

Intelli‑Tec Security is a small, family‑owned, elite security group servicing the highest end residential customers in South Florida and is the leader in high‑quality, custom security solutions. We are currently seeking a highly trained and experienced individual with 10 or more years of hands‑on experience who is eager to join our team in the field! We service security alarm systems, home automation, video intercom systems, such as Honeywell Vista 128BPT, 20P, 15P, Elk Security Panels, DSC NEO, IQ4&5, Alarm.com and Total Connect, enterprise camera systems (Avigilon), and access control (Paxton). As a Lead Technician, you will be responsible for various commercial and residential projects from start to finish. You will not only be working hands‑on in the field but also offer your expert‑level knowledge on all things security systems to colleagues and customers. You will be a trusted liaison between management, our technicians and the customer, ensuring all jobsites are well prepared and project timelines are met.

What awaits you at Intelli‑Tec

• Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, and 401(k) with company matching
• 3 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays
• Industry‑leading pay with performance‑related bonuses
• Company vehicle, gas card, phone, and laptop
• Paid on‑the‑job training
• Open door to management – you are always heard and respected!
• Commitment to maintaining a safe and supportive work environment

Responsibilities

• Perform complex installation, testing, and servicing of commercial and residential alarm systems, including burglar alarms, CCTV, surveillance, and access control systems
• Install, service and program commercial and residential fire systems
• Efficiently complete smaller projects independently or oversee a group of technicians and serve as point of contact for advanced technical or operational questions
• Coordinate job site readiness, including equipment, inventory and safety measures
• Serve as liaison between the customer, onsite technicians and management
• Document progress on various projects and stay in close communication with office staff and management on project completion timelines

Basic Qualifications

• High School Diploma
• Full professional working proficiency in the English language
• A minimum of 10 years of burglar or fire alarm installation or service experience
• Working knowledge of computer software such as Microsoft Office
• Professional demeanor when engaging with external and internal customers
• Must maintain a clear and professional appearance
• Ability to travel as required (no overnight travel)
• Ability to work overtime as required and participate in on‑call schedule
• Must be able to work without supervision
• Must possess and maintain a clear driver's license and safe driving record
• Ability to train, advise, and lead other members of the team when working in the field

Preferred Qualifications

• Proficiency with burglar alarm system operation and programming of Honeywell/Resideo, DMP, Radionics, and other manufacturers.
• Knowledgeable in the operation and programming of CCTV systems, including IP setting and burning of data off Avigilon, Hikvision, Digital Watchdog, GE, Exacq, DM, Speco, and other manufacturers in the industry.
• Working knowledge of and programming experience with IP cameras and matrix arrays.
• Access control operation and programming experience in OnGuard, Facility Commander, Lenel, Avigilon ACM, Secure Perfect, TAC, Keri, Ready key and other manufacturers in the industry.
• Ability to troubleshoot RTE, MAG, ES and other access control devices.

Employer's Disclaimer

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at‑will” employment relationship.