Lead Security Account Manager: Drive Teams & Protect Property

Allied Universal; Seffner (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Job summary

Allied Universal is hiring an Account Manager to lead daily security operations, guide a team of officers and supervisors, and ensure the safety of people and property at client sites.

You will coordinate scheduling, maintain client relationships, oversee training and site standards, and drive operational excellence while controlling costs. This role offers growth within a global security leader and the chance to make a meaningful impact.

Qualifications

• High school diploma or equivalent
• Licensing requirements may be required by state/local laws
• Valid driver’s license
• Minimum of two years of experience in business operations, security management, or supervising teams
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Skills

Leadership

Staff development

Client relationships

Decision making

Communication

Negotiation

Education

High school diploma

Tools

MS Office

Job description

Allied Universal is hiring an Account Manager to lead daily security operations, guide a team of officers and supervisors, and ensure the safety of people and property at client sites.

You will coordinate scheduling, maintain client relationships, oversee training and site standards, and drive operational excellence while controlling costs. This role offers growth within a global security leader and the chance to make a meaningful impact.