Lead Scalehouse Operations Coordinator

City of Stamford; Stamford (CT); Presencial; USD 50.000 - 70.000; Jornada completa

Descripción de la vacante

City of Stamford is seeking a qualified professional to oversee daily scalehouse operations, weighing, ticketing, and classification of materials. You will supervise cash handling, revenue reconciliation, and reporting while ensuring compliance with fee schedules and internal controls.

The role requires an Associate’s degree with several years in cash handling and scalehouse work; municipal experience is desirable. Flex scheduling and scalehouse environment exposure are part of the requirements.

Formación

• Associate’s degree in business administration, accounting, public administration, or a related field with three years in cash handling, financial reconciliation, operations coordination, or related area.
• Three or more years of experience in scalehouse operations.
• Experience in municipal operations, revenue collection, or scalehouse/transfer station operations is desirable.

Responsabilidades

• Oversees weighing activities, revenue collection and reconciliation.
• Ensures staff apply fees based on weight, material type and fee schedules.
• Monitors traffic flow and operational efficiency for safe site operations.
• Performs daily reconciliation of receipts and investigates discrepancies.
• Prepares deposits and revenue reports per City procedures.
• Maintains financial records and supporting documents for audits.
• Maintains and supports scale and POS systems and data reporting.
• Acts as contact for customers, contractors, and vendors regarding fees and billing.

Conocimientos

Cash handling

Reconciliation

Internal controls

Scalehouse systems

Data analysis

Attention to detail

Microsoft Office

Communication

Educación

Associate’s degree in business administration, accounting, public administration, or a related field

Herramientas

Scalehouse software

POS systems

Descripción del empleo

**THIS POSITION IS OPEN ONLY TO CURRENT CITY OF STAMFORD EMPLOYEES WHO MEET THE MINIMUM QUALIFICATIONS**

Under the general direction of the Director of Operations or designee, performs responsible administrative, financial, and operational coordination work in support of Scalehouse operations. Oversees and performs weighing activities, revenue collection and reconciliation functions, ensuring compliance with established fee schedules, internal controls, and regulatory requirements. Coordinates recordkeeping, reporting, and customer interactions while ensuring adherence to established procedures, fee schedules and safety protocols. Exercises independent judgment in resolving routine operational and financial issues. Overall responsible for all scalehouse operations, cash management, reconciliation, and scale maintenance and daily operations.

• Responsible for daily scalehouse operations, including weighing, ticketing, and classification of materials.
• Ensures staff calculate charges based on weight, material type and established fee schedules.
• Ensures staff’s accurate application of fees and proper processing of all transactions.
• Monitors traffic flow and operational efficiency to support safe and effective site operations.

• Ensures staff collect payments including cash, checks, and electronic transactions.
• Performs daily reconciliation of receipts against scale system reports; investigates and resolves discrepancies.
• Prepares and submits deposits and revenue reports in accordance with City financial procedures.
• Maintains accurate financial records and supporting documentation for audit purposes.

• Maintains and supports computerized scale and point-of-sale systems.
• Ensures accurate data entry and reporting of tonnage, materials, and revenue.
• Generates routine and ad hoc reports related to operations and revenue tracking.
• Complete and submit required DEEP reports.
• Maintains and Assist IT with system updates, testing, and troubleshooting in coordination with IT staff or vendors.

• Ensures adherence to City policies, procedures, and internal controls related to cash handling and revenue collection.
• Monitors compliance with applicable local, state, and federal regulations.
• Identifies and reports discrepancies, irregularities, potential risks or safety concerns.

• Serves as a point of contact for customers, contractors, and vendors regarding fees, procedures, and billing inquiries.
• Resolves routine and escalated customer service issues.
• Coordinates with Finance, Operations, and other departments to ensure accurate reporting and communication.

• Supports consistent operational practices across shifts.

• Participates in process improvement initiatives to enhance efficiency and accuracy.
• Performs related duties as required to support department operations.

• Knowledge of cash handling, reconciliation, and internal control practices.
• Knowledge of computerized scale systems and point-of-sale applications.
• Ability to perform accurate mathematical calculations and analyze data.
• Strong attention to detail and organizational skills.
• Ability to identify discrepancies and resolve issues independently.
• Ability to communicate effectively with staff, customers, and stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and data tracking/reporting systems.

Minimum Qualifications:

Associate’s degree in business administration, accounting, public administration, or a related field and three (3) years of experience in cash handling, financial reconciliation, operations coordination, or a related area; or an equivalent combination of education and experience. Three (3) or more years of experience in scalehouse operations.

NOTE:

Experience in municipal operations, revenue collection, or scalehouse/transfer station operations is desirable.

SPECIAL REQUIREMENTS:

• Possession of a Connecticut Public Weigher licenseor the ability to obtain the license within six (6) months of appointment.
• Ability to work a flexible schedule, including weekends and holidays as required.
• Ability to work in a scalehouse environment with exposure to weather conditions and operational activity.

SCOPE EXAMINATION:

The examination will consist of an evaluation of the applicant’s education, training, and experience as submitted on the application and Training and Experience Questionnaire. The evaluation will be based on the relevance and depth of the applicant’s background as it relates to the duties and minimum qualifications of the position.

There will be no written examinationfor this position. Applicants are therefore advised to provide complete and detailed information regarding their education, work history, and any specialized training or certifications relevant to the requirements of the position.