Lead SAP PP/ QM Consultant

Infosys; San Francisco (CA); On-site; USD 102,000; Full time

Job summary

A leading company in healthcare services is seeking a dedicated customer service professional to ensure client satisfaction and improve service delivery. This role requires a high school diploma and strong communication skills. Join a supportive and collaborative environment that prioritizes professional growth and positive client impacts.

Benefits

Career advancement opportunities

Supportive work environment

Training and development programs

Qualifications

• Minimum 2 years experience in healthcare customer service is preferred.
• Must be available and punctual for scheduled shifts.
• Familiarity with healthcare regulations and compliance standards is a plus.

Responsibilities

• Provide comprehensive support to clients, ensuring timely needs fulfillment.
• Collaborate with team members to enhance service delivery.
• Maintain accurate records and documentation for all client interactions.

Skills

Communication

Organizational Skills

Multitasking

Problem-Solving

Education

High School Diploma or GED

Tools

Electronic Health Record (EHR) systems

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $101,177
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience

What to Expect (Job Responsibilities):
- Provide comprehensive support to clients, ensuring their needs are met in a timely manner
- Collaborate with team members to enhance service delivery and client satisfaction
- Maintain accurate records and documentation for all client interactions
- Assist in the development and implementation of service improvement initiatives
- Participate in training and development programs to enhance professional skills

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional written and verbal communication skills
- Proven experience in a client-facing role within the healthcare industry
- Strong organizational and multitasking abilities

How to Stand Out (Preferred Qualifications):
- 2+ years of experience in a healthcare customer service role
- Familiarity with healthcare regulations and compliance standards
- Proficiency in using electronic health record (EHR) systems
- Strong problem-solving skills and ability to work under pressure

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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