Lead Salesforce Architect

Levi, Ray & Shoup, Inc. (LRS); Washington (District of Columbia); On-site; USD 140,000 - 190,000; Full time

Job summary

Levi, Ray & Shoup, Inc. (LRS) seeks a Lead Salesforce Technical Architect to provide senior architecture and technical leadership for Salesforce capabilities within the CRM, Integration, and Platform Services environment.

You will design, configure, develop, integrate, test, document, and sustain Salesforce solutions using Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, LWC, APIs, and DevOps Center, while collaborating with security and compliance teams to meet federal

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Analytics, Cybersecurity, or related field.
• 8+ years of senior architecture or technical leadership experience in enterprise or government environments.
• Experience with Salesforce implementation, configuration, development, integration, testing, or operations.
• Experience with Agile delivery teams and translating stakeholder needs into technical outcomes.
• Salesforce credentials (Administrator, Platform Developer, App Builder, Sales/Service Cloud, Experience Cloud, Architecture, CTA) a plus.
• Experience with federal government IT environments, Public Trust programs, or regulated enterprise delivery a plus.
• Section 508, cybersecurity, auditability, data protection, and operational documentation experience a plus.

Responsibilities

• Lead architecture and technical direction for Salesforce capabilities across CRM, integration, and platform services.
• Design, configure, develop, integrate, test, document, and sustain Salesforce solutions.
• Collaborate with cybersecurity, privacy, data, and change management teams to meet federal operating expectations.
• Translate business and security requirements into practical technical solutions.
• Maintain clear technical documentation, design decisions, and runbooks.

Skills

Agile Delivery

Stakeholder Communication

Technical Leadership

Salesforce Architecture

Education

Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Analytics, Cybersecurity, or related discipline

Tools

Salesforce CRM

Apex

Lightning Web Components

OmniStudio

Flow

APIs

DevOps Center

Job description

• Must be able to obtain a Public Trust Clearance

The Lead Salesforce Technical Architect will provide senior architecture or technical leadership support for Salesforce capabilities within the CRM, Integration, and Platform Services environment.

Day to Day Responsibilities:

• Design, configure, develop, integrate, test, document, and sustain Salesforce capabilities using Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, APIs, DevOps Center, and Salesforce integration patterns.
• Support CRM data models, sharing models, role hierarchies, automation, Lightning experiences, integrations, reporting, and environment management.
• Translate business, mission, security, accessibility, and operational requirements into practical technical solutions.
• Support platform architecture, backlog refinement, implementation planning, release readiness, and production transition activities.
• Develop reusable patterns, configuration standards, automation, documentation, and support procedures that reduce delivery and sustainment risk.
• Troubleshoot complex issues across platform configuration, code, data, APIs, identity, security, performance, and user experience.
• Collaborate with cybersecurity, privacy, data, infrastructure, QA, and change management teams to align delivery with federal operating expectations.
• Maintain clear technical documentation, design decisions, implementation notes, test evidence, and operational runbooks.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Analytics, Cybersecurity, or a related discipline preferred
• Must have a minimum of 8 years of experience in senior architecture or technical leadership, preferably in complex enterprise or government environments
• Experience with Salesforce implementation, configuration, development, integration, testing, or operations.
• Experience working with Agile delivery teams and translating stakeholder needs into maintainable technical outcomes
• Salesforce Administrator, Platform Developer, Platform App Builder, Sales Cloud, Service Cloud, Experience Cloud, Sharing and Visibility Architect, Application Architect, System Architect, or CTA credential a plus
• Experience supporting federal government IT environments, Public Trust programs, or regulated enterprise delivery a plus
• Experience with Section 508, cybersecurity, auditability, data protection, and operational documentation expectations a plus