Lead, Sales Training

6094-Johnson & Johnson Vision Care, Inc. Legal Entity; Jacksonville (FL); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Johnson & Johnson Vision Care, Inc. in Jacksonville, FL seeks a Lead, Sales Training to oversee the new sales representative onboarding experience. You will equip new hires with product knowledge, selling skills, systems proficiency, and field readiness through remote and in-person formats.

The role partners with Sales, Marketing, Compliance, and Field leaders to ensure content reflects priorities and best practices in adult learning, with travel required to support in-person sessions.

Qualifications

• BA/BS required; MA/MS preferred.
• 3+ years of Sales Training, onboarding, learning and development, or related experience.
• Experience delivering training virtually and in-person.
• Experience building curricula, facilitator guides, assessments, and training materials is a plus.
• Excellent communication, presentation, facilitation, and stakeholder management skills.
• Willingness to travel domestically.

Responsibilities

• Lead the onboarding process for new sales representatives from pre-boarding to field readiness.
• Deliver onboarding training in remote and in-person settings, including live classrooms and virtual sessions.
• Strengthen onboarding content, tools, learning journeys, and governance for clarity and scalability.
• Collaborate with Sales, Marketing, Commercial Operations, Compliance, and Field leadership to reflect priorities.
• Evaluate onboarding effectiveness using feedback and field readiness indicators.
• Maintain onboarding governance, timelines, roles, and handoffs to field managers.
• Coach internal training partners and subject matter experts to ensure consistent delivery.

Skills

Business Savvy

Communication

Consulting

Goal Attainment

Learning Materials Development

Problem Solving

Education

BA/BS

MA/MS preferred

Job description

Job Function

Sales Enablement

Job Sub Function

Sales Training

Job Category

Business Enablement/Support

All Job Posting Locations

Jacksonville, Florida, United States of America, Remote (US)

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Lead, Sales Training

We are searching for the best talent for a Lead, Sales Training. The preference is for one to be based in Jacksonville, FL. Remote work options may be considered on a case-by-case basis and if approved by the Company.

Purpose

The Lead, Sales Training, will be responsible for leading the new sales representative onboarding experience, with a focus on equipping new hires to quickly build product knowledge, selling skills, systems proficiency, and confidence in the field. Reporting directly to the Associate Director, Strategic Development, this role will execute onboarding training across remote and in-person formats while continuously strengthening existing content, processes, tools, and learning pathways to improve consistency, engagement, and speed to productivity. The Lead, Sales Training will partner closely with Sales, Marketing, Commercial Operations, Compliance, and Field Sales leadership to ensure onboarding programs reflect business priorities, field realities, and adult learning best practices.

Responsibilities

• Lead execution of the new sales representative onboarding process, ensuring new hires receive a structured, engaging, and consistent learning experience from pre-boarding through field readiness.
• Facilitate onboarding training in both remote and in-person settings, including live classrooms, virtual sessions, workshops, role plays, field simulations, and knowledge checks.
• Strengthen existing onboarding content, tools, agendas, learning journeys, and process documentation to improve clarity, consistency, scalability, and speed to productivity.
• Partner with Sales, Marketing, Commercial Operations, Compliance, and Field Sales leadership to ensure onboarding content reflects current priorities, product messaging, selling expectations, systems, and field execution needs.
• Evaluate onboarding effectiveness using objective and subjective feedback mechanisms, including learner feedback, assessments, manager input, field readiness indicators, and post-training follow-up.
• Maintain and improve onboarding governance, including timelines, roles and responsibilities, facilitator preparation, training materials, communications, and handoffs to field managers.
• Support and coach internal training partners, field trainers, peer coaches, and subject matter experts to ensure consistent delivery and reinforcement of onboarding expectations.

Qualifications

• Educational Background: BA/BS required; MA/MS in a related field preferred.
• Vision Care sales experience or 3+ years of Sales Training, onboarding, learning and development, or commercial training experience required.
• Demonstrated ability to facilitate engaging training experiences in both virtual and in-person environments.
• It would be a plus if the candidate had experience building, refining, or managing training curriculum, learning journeys, facilitator guides, assessments, and training materials.
• Excellent communication, presentation, facilitation, and stakeholder management skills.
• Ability to distill complex product, selling, systems, and process information into clear, practical, and engaging learning experiences.
• Strong project management skills with the ability to coordinate timelines, logistics, content owners, and cross-functional contributors.
• Continuous improvement mindset with the ability to assess training effectiveness, identify gaps, and strengthen processes over time.
• Comfortable with remote work and willing to travel domestically to support in-person onboarding and field training needs.

Location and Travel

Jacksonville, FL strongly preferred; Remote work options may be considered on a case-by-case basis and if approved by the Company. Travel approximately 15-25% as needed to support in-person onboarding sessions, field training, and key commercial training events.

Equal Opportunity and Diversity

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required and Preferred Skills

Required Skills: (none specified)

• Business Savvy
• Communication
• Consulting
• Goal Attainment
• Learning Materials Development
• Problem Solving