Lead Sales (Key Holder)

Williams-Sonoma; Leawood (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee discount

401(k)

Wellness program

Paid vacations

Health insurance

Dental and vision insurance

Cross-brand opportunities

Online learning

Job summary

Williams-Sonoma, Inc. in Leawood, KS is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them discover products that fit their entertaining style. You will drive sales by connecting with guests and building lasting relationships.

The role requires strong communication and leadership, with prior retail supervisory experience and knowledge of home decor. This position is full-time and on-site at our store, offering a comprehensive benefits package.

Qualifications

• Excellent communication and leadership skills.
• 1-3 years retail sales with supervisory experience preferred.
• 1-2 years in home design, visual merchandising, or stockroom preferred.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing the home.
• Provide daily support to the management team with opening/closing routines, register functions and back office procedures.
• Supervise to ensure store meets financial goals and that associates deliver world-class service.
• Maintain store standards for visuals, replenishment, cleanliness, safety and back-of-house during manage-on duty shifts.
• Perform Selling Captain role as a sales/leadership example by prioritizing the customer experience.
• Foster an environment where all associates are treated with dignity and respect per People First philosophy.

Skills

Communication

Leadership

Sales experience

Visual merchandising

Job description

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Lead, Sales (Key Holder) role

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fair and with dignity and respect, in accordance with our People First Philosophy

Criteria

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just for You

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

San Francisco Locations

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.