Lead Sales (Key Holder)

Williams-Sonoma, Inc.; Cary (NC); On-site; USD 30,000 - 50,000; Part time

Benefits offered by this job

Generous discount on all brands

401(k) plan

Wellness program

Paid vacations and holidays

Job summary

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) in Cary, North Carolina. This role focuses on creating engaging customer experiences and supporting the management team to ensure operational excellence. Ideal candidates will have 1-3 years of retail sales experience and effective leadership skills. Responsibilities include driving sales, supervising staff, and maintaining store standards. Benefits include discounts, health insurance, and a 401(k) plan.

Qualifications

• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design or visual merchandising preferred.

Responsibilities

• Create engaging experiences for customers.
• Provide daily support to the management team.
• Ensure store meets cleanliness and safety standards.
• Effectively perform the Selling Captain role.
• Maintain a fair environment for all associates.

Skills

Effective communication

Organization skills

Leadership skills

Retail sales experience

Home related design

Job description

Overview of the Lead, Sales (Key Holder) role

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Criteria

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just for You

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunitiesOnline learning opportunities through brand specific resources and WSI University

Employment Statements

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.