Lead Sales Development Representative (SDR) (Open to Remote or On-Site)

WebFX, Inc.; Harrisburg (Dauphin County); Remote; USD 45,000 - 85,000; Full time

Job summary

Join a dynamic digital marketing agency that has been recognized as the Best Place To Work in Pennsylvania for nine consecutive years! As a Lead Sales Development Representative, you'll play a crucial role in connecting with potential clients and driving business growth. This position offers the flexibility to work remotely or from one of our vibrant offices. With a strong focus on professional development, you'll receive comprehensive training and have ample opportunities for career advancement. If you're passionate about sales and eager to contribute to a collaborative team, this is the perfect opportunity for you to thrive and make a real impact!

Benefits

Flexible Schedule

On-site Fitness Center

Profit Sharing

Generous Paid Time Off

Health/Vision/Dental Coverage

On-site Yoga Sessions

Employee Wellness Program

Pet Friendly Office

100% Company Match 401K

Casual Dress Code

Qualifications

• 2-5 years of outbound sales experience, ideally in digital marketing.
• Strong communication and customer service skills are essential.

Responsibilities

• Engage with sales leads and manage the sales cycle.
• Qualify leads and maintain customer satisfaction.

Skills

Outbound Sales Experience

Prospecting Skills

CRM Proficiency

Customer Service Skills

Time Management

Advertising/Marketing Experience

Communication Skills

Digital Marketing Knowledge

Excel/Google Docs

Presentation Skills

Education

Bachelor's Degree in Marketing

Bachelor's Degree in Business

Bachelor's Degree in Communications

Bachelor's Degree in Information Systems

Bachelor's Degree in Statistics

Tools

CRM Tools

Sales Tools

Microsoft Excel

Google Docs

Job description

Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been named the Best Place To Work in Pennsylvania 9 times in a row and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!

We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.

What We're Looking For

Working Location

We're looking for a Lead Sales Development Representative (SDR) who will join our team either on a remote basis, or from one of our offices in Pennsylvania, Florida, or Michigan.

A Bachelor’s Degree

Successful FXers in this role have majored in Marketing, Advertising, Business, Communications, Information Systems, Statistics, and beyond.

Related Skills and Experiences

1. 2-5 years of outbound sales experience with a proven track record, ideally within the digital marketing field
2. Prospecting/research skills
3. CRM and sales tools proficiency
4. Exceptional customer service and interpersonal skills
5. Strong time management abilities
6. Advertising/marketing agency experience
7. Excellent written and verbal communication skills
8. Experience with websites, social media and/or digital marketing
9. Excel/Google Docs skills
10. Presentation skills

Any of these Signature FXer Traits!

1. You enjoy building relationships
2. You have a passion for understanding different types of businesses and industries
3. You are solution-driven, and enjoy acting as a consultant
4. You thrive in a fast-paced environment, and enjoy balancing multiple projects
5. You have an interest in the web and stay up-to-date on new and developing technologies
6. You have a knack for organized, strategic thinking and planning
7. You are a professional, dependable, and independent worker with a solid work ethic
8. You’re self-motivated, thrive on challenges, and enjoy getting things done
9. You have an eye for detail and dedication to high-quality work
10. You have an exceptional level of follow-through
11. You are a proactive and creative problem-solver who faces challenges with a can-do mindset
12. You possess excellent time/project management skills
13. You have solid analytical skills and a knack for making data-driven decisions
14. You work with a sense of urgency and can consistently meet deadlines
15. You are an outstanding communicator and possess strong interpersonal skills
16. You are a lifelong learner who loves to grow and stretch outside of your comfort zone, and are always looking to improve your skills

If any of these sound like you, then we want to hear from you! We are committed to growing 1% better every day, and we believe working at WebFX could quite possibly make your life 1(00)% better - after all, you would be surrounded by the #BestCoworkersinPA!

In This Role, You’ll Get To…

1. Engage with warm sales leads and other sales prospects and communicate with them throughout the sales cycle
2. Outreach new prospects with the goal of converting them into new clients
3. Initiate contact with prospects through outbound channels such as cold calling, cold emailing, social media outreach
4. Qualify leads to ensure effective partnerships
5. Update and manage lead information in a customer relationship management (CRM) system
6. Call and schedule appointments with sales leads
7. Engage with prospects to assess their needs, pain points, and purchasing intentions
8. Work to maintain our world-class customer satisfaction rate through clear and timely communication
9. Monitor and track key performance indicators (KPIs) such as call/email activity, conversion rates, pipeline growth, and revenue generated
10. Study the features and benefits of WebFX products and services in order to educate prospects on their value
11. Develop and maintain a working knowledge of the latest trends and competitor offerings in digital marketing in order to effectively position our services

A Typical ‘Day in the Life’ Might Consist of:

1. 5% researching current clients to uncover data points for use in the sales process
2. 10% developing new sales materials for use in the sales process
3. 25% prospecting and qualifying leads
4. 60% communicating with prospective customers
5. 100% pursuing your own personal best while delivering real-world impact for our clients!

Note: The Lead Sales Development Representative (SDR) is a client-facing position

What You’ll Get From Us!

Opportunities to Learn and Train With Our Team!

1. Our “Bootcamp” training program will be provided for new FXers to learn, grow and develop both in and out of the office in the specific hard skills necessary to be successful in their position
2. World-class on-the-job training from the experts (think Sales Team Leadership, not the HR team) as well as opportunities for ongoing personal learning and development
3. On-site, state-of-the-art training amenities to facilitate departmental trainings, industry-related updates, and monthly Lunch-and-Learns.

A Place to Grow Your Career

WebFX grew 250%+ over the past 3 years, and we promote almost exclusively internally. Merit-based promotional opportunities are abundant for new FXers who meet or exceed position performance metrics.

Potential promotional path for Lead SDR role:

1. Associate Lead Strategy Consultant
2. Lead Strategy Consultant
3. Sr. Web Strategy Consultant

Compensation

Negotiable, based on experience

Why Choose WebFX?

1. We've been named the Best Place To Work in Pennsylvania 9 years in a row
2. We're expanding! New offices in Guatemala, South Africa, St Petersburg FL, and Lancaster and York, PA!
3. Entry-level roles - over 90% of our openings are open to brand new college grads!
4. Flexible Schedule (start your day between 8 and 10 am - when you do your best work!)
5. Love animals? Cool, so do we! That's why we have a Pet Friendly Office
6. Profit Sharing
7. Need that caffeine fix? On-site cappuccino machine, Little Amps Coffee Bar (with a barista!) & Tea Bar
8. Looking for a little extra workday fuel? Enjoy surprise catered breakfasts, lunches, mid-day snacks, and more!
9. On-site Yoga sessions
10. On-site Fitness Center
11. 150% Company Match Of Personal Charity Donations
12. Our #FXBuilds program is set to positively impact 10,000 people around the world by 2024 - and every individual FXer’s work directly contributes!
13. Supplemental Insurance
14. 100% Company Match 401K (up to 4%)
15. Generous Paid Time Off
16. Employee Wellness Program, including a free FitBit and fitness challenges
17. Love to learn? You sound like an FXer! FXLearns Library with hundreds of personal and professional growth books with incentive program to boot
18. Humanitarian Trips
19. Health/Vision/Dental Coverage
20. New Parent Support
21. Dressing up every day not for you? We get it! Enjoy our Casual Dress Code
22. Home Buyer Program
23. Personal Desk Fund
24. Green Commute Benefits
25. Pawternity Leave
26. Merit-based promotions (we promote from within, you will move up and grow here!)
27. The opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients

Check out our culture on social media:

Instagram

Twitter

Facebook

*You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know! We consider all open roles when reviewing resumes and applications!

We have a multi-step interview process, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better. While our process may be more thorough and perhaps longer than other interview processes that you've been a part of, our goal is to work together with our candidates to find a mutually beneficial fit, where a candidate is a great addition to the FXFamily, and WebFX is the right fit for their career goals. Interested in joining the FXFamily? You should definitely apply now!

WebFX is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our website here!