LEAD SALES ASSOCIATE (PT) - Perry Ellis

Perry Ellis International; Limerick (Montgomery County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Lead Associate to promote its merchandise and provide exceptional customer service. In this dynamic role, you will reinforce team goals, enhance customer satisfaction, and ensure the store meets its operational standards. With a focus on building a loyal customer base, you will utilize your strong communication skills to foster a positive shopping experience. This is a fantastic opportunity to grow within a vibrant retail environment, where your contributions will directly impact the store's success and customer engagement.

Benefits

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Qualifications

• 1-2 years of retail experience required.
• Strong interpersonal communication and customer service skills.

Responsibilities

• Provide excellent customer service to enhance sales.
• Maintain merchandise levels and store appearance.
• Support execution of pricing strategies and store planograms.

Skills

Customer Service

Interpersonal Communication

Sales Techniques

Education

High School Degree

Job description

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 42 Brands domestically and internationally recognized brands including: Perry Ellis, Original Penguin by Munsingwear, Laundry by Shelli Segal, Rafaella, Cubavera, Ben Hogan, Savane, Grand Slam, John Henry, Manhattan, Axist, and Farah. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike for swimwear, and Callaway, PGA TOUR, and Jack Nicklaus for golf apparel.

ABOUT THE COMPANY:

Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis’ passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.

SUMMARY:

The Lead Associate’s primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. The Lead Associate reinforces the Store Manager, ASM and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals.

RESPONSIBILITIES:

Customer Service Responsibilities

• Consistently provides Customer Service to company standard and lead team
• Generates maximum sales potential in accordance with the Perry Ellis customer service standards.
• Builds repeat customer base through excellent PE Loyalty Program data capture.
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively.
• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks.
• Demonstrates effective written and verbal communication.
• Manages time and prioritizes tasks.

Operational Responsibilities

• The lead associate will step in when the supervisor/keyholder is not present
• Keep merchandise filled to appropriate levels on the sales floor.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Minimize shortages through proper loss prevention procedures.
• Practices excellent customer service at all times in order to prevent possible theft.
• Demonstrates awareness of store sales plans and results.
• Follow all operational policies and procedures.
• Manage time and prioritize tasks.
• Demonstrate effective written and verbal communication skills.

Visual, Brand And Product Management

• Supports execution of all pricing strategies.
• Supports the execution of store planograms.
• Supports and understands the company’s brand position.
• Supports replenishment of merchandise on the selling floor as needed.

REQUIREMENTS:

• Energetic and positive attitude
• 1-2 years of retail experience
• Strong interpersonal communication and customer service skills
• Customer service-oriented. (outgoing, friendly, and personable with a positive attitude
• Must be able to move and/or lift to 25 pounds
• High school degree

BENEFITS:

• Accumulated personal/sick time off
• 401(k) plan
• Monthly sales incentives
• Clothing Allowance
• Holiday Pay

Legal Disclaimer:

Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.