Lead Sales Associate (part-time) - Original Penguin

Perry Ellis International - Retail; Miami (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Clothing Allowance

401(k) plan

Holiday Pay

Personal/sick time off

Job summary

Original Penguin Lead Sales Associate (part-time) in Miami, FL. This role focuses on delivering outstanding customer service, executing store standards, and actively promoting Original Penguin merchandise in line with Perry Ellis International guidelines.

As the lead, you will support the Store Manager and assistants, help train teammates, manage tills, maintain visual presentation, maximize sales, and ensure a welcoming, fast-paced shopping environment for every customer.

Qualifications

• 1-2 years of retail experience
• Strong customer service and communication skills
• Able to work as part of a team and lead when needed

Responsibilities

• Consistently provides customer service to company standards and leads the team
• Generates maximum sales potential according to customer service standards
• Builds repeat customer base via PE Loyalty Program data capture
• Maintains product knowledge on promotions and events to communicate effectively
• Maintains a positive store experience and prioritizes tasks
• Manages floor coverage, acknowledges customers, and prioritizes tasks
• Demonstrates effective written and verbal communication
• Implements time management and prioritization of tasks

Skills

Retail experience

Customer service

Interpersonal communication

Team leadership

Education

High school degree

Job description

Lead Sales Associate (part-time) - Original Penguin

Company Overview

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

ABOUT THE COMPANY:

Original Penguin is an American clothing line with roots in the 1950s and 60s, the brand specializes in clothing, footwear, and eyewear. Original Penguin embodies a mix of iconic American Sportswear with modern-minded style into a diverse range of products for a full lifestyle brand. Made for originals, by originals.

SUMMARY:

The Lead Associate’s primary function is to sell and promote Original Penguin (OPG) merchandise through execution of OPG customer service standards. The Lead Associate reinforces the Store Manager, ASM and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals.

RESPONSIBILITIES:

Customer Service Responsibilities

• Consistently provides Customer Service to company standard and lead team
• Generates maximum sales potential in accordance with the OPG customer service standards.
• Builds repeat customer base through excellent PE Loyalty Program data capture.
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively.
• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks.
• Demonstrates effective written and verbal communication.
• Manages time and prioritizes tasks.

Operational Responsibilities

• The lead associate will step in when the supervisor/keyholder is not present
• Keep merchandise filled to appropriate levels on the sales floor.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Minimize shortages through proper loss prevention procedures.
• Practices excellent customer service at all times in order to prevent possible theft.
• Demonstrates awareness of store sales plans and results.
• Follow all operational policies and procedures.
• Manage time and prioritize tasks.
• Demonstrate effective written and verbal communication skills.

Visual, Brand And Product Management

• Supports execution of all pricing strategies.
• Supports the execution of store planograms.
• Supports and understands the company’s brand position.
• Supports replenishment of merchandise on the selling floor as needed.

REQUIREMENTS:

• Energetic and positive attitude
• 1-2 years of retail experience
• Strong interpersonal communication and customer service skills
• Customer service-oriented. (outgoing, friendly, and personable with a positive attitude
• Must be able to move and/or lift to 25 pounds
• High school degree

BENEFITS:

• Accumulated personal/sick time off
• 401(k) plan
• Clothing Allowance
• Holiday Pay

Legal Disclaimer:

Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.

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