Lead Sales Associate (part-time) - Original Penguin

Perry Ellis International - Retail; Florida; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International Florida is seeking a Lead Sales Associate for Original Penguin to drive sales, deliver exceptional customer service, and uphold brand standards. As lead on shift, you will support the Store Manager and team to meet store goals while creating a welcoming shopping experience.

With 1–2 years of retail experience, you will handle merchandise presentation, loyalty data, and assist in loss prevention, pricing, and planograms.

Qualifications

• 1-2 years of retail experience.
• Energetic and positive attitude.
• Strong interpersonal communication and customer service skills.

Responsibilities

• Provide customer service to standards and lead team.
• Generate maximum sales and build repeat customers.
• Maintain product knowledge, promotions, and events.
• Support store visuals, pricing, and planograms.
• Assist with loss prevention and showroom appearance.
• Demonstrate effective written and verbal communication.

Skills

Customer service

Interpersonal communication

Retail experience

Education

High school diploma

Job description

Lead Sales Associate (part-time) - Original Penguin

Company Overview

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

ABOUT THE COMPANY:

Original Penguin is an American clothing line with roots in the 1950s and 60s, the brand specializes in clothing, footwear, and eyewear. Original Penguin embodies a mix of iconic American Sportswear with modern-minded style into a diverse range of products for a full lifestyle brand. Made for originals, by originals.

SUMMARY:

The Lead Associate’s primary function is to sell and promote Original Penguin (OPG) merchandise through execution of OPG customer service standards. The Lead Associate reinforces the Store Manager, ASM and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals.

RESPONSIBILITIES:

Customer Service Responsibilities

• Consistently provides Customer Service to company standard and lead team
• Generates maximum sales potential in accordance with the OPG customer service standards.
• Builds repeat customer base through excellent PE Loyalty Program data capture.
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively.
• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks.
• Demonstrates effective written and verbal communication.
• Manages time and prioritizes tasks.

Operational Responsibilities

• The lead associate will step in when the supervisor/keyholder is not present
• Keep merchandise filled to appropriate levels on the sales floor.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Minimize shortages through proper loss prevention procedures.
• Practices excellent customer service at all times in order to prevent possible theft.
• Demonstrates awareness of store sales plans and results.
• Follow all operational policies and procedures.
• Manage time and prioritize tasks.
• Demonstrate effective written and verbal communication skills.

Visual, Brand And Product Management

• Supports execution of all pricing strategies.
• Supports the execution of store planograms.
• Supports and understands the company’s brand position.
• Supports replenishment of merchandise on the selling floor as needed.

REQUIREMENTS:

• Energetic and positive attitude
• 1-2 years of retail experience
• Strong interpersonal communication and customer service skills
• Customer service-oriented - outgoing, friendly, and personable with a positive attitude
• Must be able to move and/or lift to 25 pounds
• High school degree

BENEFITS:

• Accumulated personal/sick time off
• 401(k) plan
• Clothing Allowance
• Holiday Pay